Stefanini North America and APAC · 20 hours ago
Workflow Automation Specialist
San Francisco, CA
Contract
Onsite
Senior Level
5+ years expStefanini Group is a global provider of IT digital consulting and outsourcing services, and they are seeking a Workflow Automation Specialist. This role involves analyzing business processes for automation opportunities, designing workflows using ServiceNow, and collaborating with stakeholders to implement solutions.
Information TechnologyOutsourcing
No H1B
Responsibilities
Analyze business processes to identify opportunities for automation
Work closely with stakeholders to gather requirements and document business needs
Design and implement workflows using ServiceNow
Collaborate with developers to automate identified processes
Conduct testing and validation of automated solutions
Provide training and support to end-users on new systems
Monitor and report on the performance of automated processes
Work with Product Owners to convert customer requirements into product features and stories
Qualification
Required
Minimum of 5 years of experience as a Business Systems Analyst
Proven experience in creating and managing workflows using ServiceNow
Experience in identifying and automating manual processes
Experience converting customer requirements into product features and stories
Familiarity with cloud technologies, AWS Services and cloud data security
Solid understanding of data lifecycle management, data mesh, data movement, data governance, data catalog, data lake, data AI analytics, data analytics workbench, data access management, data visualization and reporting
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Proficiency in ServiceNow platform and tools
Ability to work effectively in a team environment
Knowledge of business process modeling and documentation
Preferred
Experience with other automation tools (e.g., Microsoft Power Automate)
Familiarity with Agile methodologies
Certification in ServiceNow or related fields
Knowledge of programming languages (e.g., JavaScript, Python)
Company
Stefanini North America and APAC
Global Tech Consulting Company All in One. Stefanini is a Brazilian multinational company with 37 years of experience and presence in 41 countries.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Spencer Gracias
CEO, North America/APAC
David Gawenda
Chief Operating Officer NA/APAC Region
Recent News
DBusiness Magazine
2025-12-30
Business News Americas
2025-12-13
2025-11-04
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