Genesis10 · 4 months ago
Ordering Coordinator
Genesis10 is seeking an Ordering Coordinator for a contract-to-hire position with a leading client in Columbus, OH. The Ordering Coordinator is responsible for submitting, processing, and completing various wireless device and service orders across multiple web- and email-based platforms while adhering to client service level agreements (SLAs).
Information ServicesInformation Technology
Responsibilities
Monitoring incoming requests for equipment or services related to mobile devices
Interpreting requests and submitting equipment or service orders to vendors
Utilizing company-specific databases to record data about each order
Performing daily follow-up on existing orders to ensure that all requests are completed accurately and within a timely manner
Utilizing resources and critical thinking to avoid potential issues or delays
Acting as a liaison between customer and vendor to resolve issues and address concerns
Providing detailed documentation of each request/transaction (start to finish)
Managing order requests for multiple clients
Building and maintaining rapport with federal and commercial clients
Responding to customer questions related to ordering and shipping
Providing weekly reporting to supervisor related to assigned work
Assisting with tasks to ensure Logistics and client run smoothly
Assisting the Shipping Department with order identification
Performs other related duties as assigned
Qualification
Required
High school diploma or equivalent. An associate degree is beneficial
At least six (6) months experience with wireless communications
General understanding of smartphone devices and services
Proficient with Microsoft Office Suite or related software
Excellent verbal and written communication skills
Excellent interpersonal and technical support skills
Excellent organizational skills, attention to detail and accuracy, with the ability to prioritize, and multi-task
Ability to work independently
Benefits
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Company
Genesis10
Information Technology and Services
H1B Sponsorship
Genesis10 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (68)
2023 (20)
2022 (2)
2021 (13)
2020 (29)
Funding
Current Stage
Late StageCompany data provided by crunchbase