American National · 15 hours ago
Senior Environmental Technical Claims Specialist
American National, along with Argo Group International Holdings, Inc., is a leading wealth solutions provider focused on securing financial futures through various services. They are seeking a Senior Environmental Technical Claims Specialist to adjudicate complex commercial environmental claims and contribute to achieving optimal results for clients.
Auto InsuranceFinancial ServicesHealth CareHealth InsuranceInsuranceLife Insurance
Responsibilities
Working under limited oversight under broad management direction, adjudicate commercial environmental claims at the highest authority limits on assignments reflecting the highest degree of technical complexity, potentially with major impact on departmental results
Conducting detailed information gathering, analysis and investigation to find solutions to issues that are numerous and undefined
Reporting to senior management and underwriters on claims trends and developments
Analyzing claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage
Investigating claims promptly and thoroughly, including interviewing all involved parties
Managing claims in litigation
Managing diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution
Properly setting claim reserves, taking into account how different policy wordings impact the claims reserving process
Identifying loss drivers and claims trends to reduce claims frequency and severity through data analysis and improved claim management
Identifying, assigning, and coordinating the assignment and coordination of expertise resources to assist in case resolution
Preparing reports for file documentation
Applying creative solutions which result in the best financial outcome
Negotiates in a timely and effective manner to provide cost effective solutions for the company and its customers within own limits using a range of negotiation styles
Processing mail and prioritizing workload
Completing telephone calls and written correspondence to/from various parties (insured, claimant, etc.)
Having an appreciation and passion for strong claim management
Qualification
Required
A minimum of seven years' experience adjudicating commercial environmental claims with exposure of $100,000 or more
Bachelor's degree from an accredited university required. J.D. preferred. Two or more insurance designations or four additional years of related experience adjudicating commercial environmental claims beyond the minimum experience required above may be substituted in lieu of a degree
Licensed Claims Examiner (Based on state) Must be licensed or have ability to quickly obtain a license in each jurisdiction requiring a license to adjudicate first party claims within 120 Days
Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable)
Must have excellent communication skills and the ability to build lasting relationships
Excellent evaluation and strategic skills required
Strong claim negotiation skills a must
Must possess a strong customer focus
Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines
Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business which may include CEO
Ability to regularly exercise discretion and independent judgment with respect to matters of significance
Demonstrates inner strength. Has the courage to do the right thing and demonstrates it on a daily basis
A strong focus on execution in getting things done right. Proven ability to consistently produce and deliver expected results to all stakeholders by finding a way to achieve success through adversity
Being solution (not problem) focused
Thinking with a global mindset first
Client focus – the ability to effectively determine specific client needs and to provide value added solutions
Successful traits (flexibility, ability to thrive in change, being resourceful on your own) necessary to work in a fast paced environment that is evolving constantly
Ability to develop and maintain productive relationships with clients, business partners and organizational peers with a focus on timely and meaningful exchanges of information
Exhibit natural and intellectual curiosity in order to consistently explore and consider all options and is not governed by conventional thinking
Uses listening and questioning techniques to effectively gather information from insureds and claimants
Demonstrates an understanding of mechanisms available for resolving claims settlement disputes (e.g. arbitration and mediation) and when these are used
Proficient in MS Office Suite and other business-related software
Polished and professional written and verbal communication skills
The ability to read and write English fluently is required
Must demonstrate a desire for continued professional development through continuing education and self-development opportunities
Benefits
Health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities
Company
American National
American National is an insurance company that provides life insurance, health insurance, and auto insurance services.
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-09Acquired
Leadership Team
Recent News
2025-12-01
2025-12-01
American National Insurance, LLC
2025-10-31
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