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Utility Service Representative - City of Bessemer jobs in United States
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Personnel Board of Jefferson County · 1 week ago

Utility Service Representative - City of Bessemer

The Personnel Board of Jefferson County is seeking Utility Service Representatives for the City of Bessemer. The role involves inspecting and repairing utility meters while also interacting with customers to address inquiries and complaints.
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Responsibilities

Receives assignments and gathers all necessary tools, materials, and supplies needed to complete daily assignments
Operates a variety of equipment such as service trucks, hand held tools, power tools and specialized utility and meter equipment in performing work
Repairs or replaces malfunctioning or broken meters (e.g., water or power) and verifies that meters with high or abnormal usage are functioning properly
Engages in activities designed to ensure professional development, awareness of developments in the field, and knowledge of relevant practices, rules, laws, policies, and/or guidelines
Performs general administrative and/or clerical functions (e.g., general record keeping, paperwork, etc.) in order to review (e.g., abnormal usage), communicate, document or maintain office information
Communicates with other individuals and departments through phone, radio, emails, and memos to assist others, investigate complaints, and maintain positive relationships; includes continuous training
Restores or discontinues utility service when customers fail to pay bills, and investigates theft

Qualification

Reading power metersReading water metersOperating service trucksUsing hand toolsCustomer serviceCommunication skills

Required

Driver's license
Experience reading power and water meters

Benefits

Medical and dental insurance
Employer-sponsored retirement plan (pension)
Generous paid holidays
Sick and vacation leave

Company

Personnel Board of Jefferson County

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Connecting vibrant communities with secure and rewarding career opportunities since 1935 ⭐️

Funding

Current Stage
Late Stage

Leadership Team

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Sherese Armstrong, MHRM
Recruiting and Placement Partner
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