Personnel Board of Jefferson County · 1 week ago
Utility Service Representative - City of Bessemer
The Personnel Board of Jefferson County is seeking Utility Service Representatives for the City of Bessemer. The role involves inspecting and repairing utility meters while also interacting with customers to address inquiries and complaints.
Human ResourcesRecruitingTraining
Responsibilities
Receives assignments and gathers all necessary tools, materials, and supplies needed to complete daily assignments
Operates a variety of equipment such as service trucks, hand held tools, power tools and specialized utility and meter equipment in performing work
Repairs or replaces malfunctioning or broken meters (e.g., water or power) and verifies that meters with high or abnormal usage are functioning properly
Engages in activities designed to ensure professional development, awareness of developments in the field, and knowledge of relevant practices, rules, laws, policies, and/or guidelines
Performs general administrative and/or clerical functions (e.g., general record keeping, paperwork, etc.) in order to review (e.g., abnormal usage), communicate, document or maintain office information
Communicates with other individuals and departments through phone, radio, emails, and memos to assist others, investigate complaints, and maintain positive relationships; includes continuous training
Restores or discontinues utility service when customers fail to pay bills, and investigates theft
Qualification
Required
Driver's license
Experience reading power and water meters
Benefits
Medical and dental insurance
Employer-sponsored retirement plan (pension)
Generous paid holidays
Sick and vacation leave