RIT Solutions, Inc. · 1 month ago
Healthcare Project Manager
Jacksonville, FL
Full-time
Onsite
Senior Level
5+ years expRIT Solutions, Inc. is seeking a highly organized and experienced Healthcare Project Manager to oversee the implementation of SaaS-based digital portal solutions within the health insurance industry. The role requires a professional with a deep understanding of healthcare payer operations, strong project management skills, and a client-facing mindset to ensure successful adoption of technology solutions.
Staffing & Recruiting
Responsibilities
Lead the planning, execution, and final delivery of healthcare portal implementations for health plan payer clients, ensuring projects are delivered on time and within budget
Serve as the primary point of contact for clients, managing expectations, facilitating communication, and ensuring high-quality customer service throughout the implementation lifecycle
Conduct discovery sessions and workflow mapping to ensure alignment between client requirements and system capabilities, specifically regarding Group Portal administration features
Develop comprehensive project plans, track progress, manage scope changes, and maintain detailed, audit-ready documentation
Identify potential project risks related to data security, privacy, and system integration, developing and implementing effective mitigation strategies
Coordinate cross-functional teams, including IT professionals, administrators, and third-party vendors, fostering a collaborative and productive environment
Provide training and support to client group administrator and end-users to ensure smooth transitions and high user adoption of new systems
Ensure all projects strictly adhere to relevant healthcare regulations and compliance standards, including HIPAA and HITECH requirements
Qualification
Required
5+ years of project management experience in the health insurance (Payer) industry
Proven experience with Healthcare Portals, Group Portal solutions, and customer service-oriented projects
Strong understanding of healthcare payer operations, including group administration and member engagement
Excellent communication, leadership, and stakeholder management skills
Must have a LinkedIn Page
Proven experience in project management within the healthcare industry, with direct experience in payer organizations (health insurance plans)
Demonstrated success in leading customer-facing software implementation projects, particularly those involving digital portal technologies or similar member/group interfaces
Familiarity with group administration and enrollment processes within a health insurance context is highly desirable
Strong understanding of project management methodologies (Agile, Scrum, Waterfall) and experience with relevant project management tools (e.g., JIRA, MS Project)
Excellent leadership, communication, and interpersonal skills, with the ability to manage diverse stakeholders and drive consensus
Strong analytical and problem-solving abilities, with an aptitude for data-driven decision-making
Preferred
PMP or similar certification preferred
Bachelor's degree in a relevant field; PMP certification or equivalent is preferred
Proficiency with large data management concepts and healthcare interoperability standards (HL7, FHIR) is a bonus
Company
RIT Solutions, Inc.
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201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase