Nova Southeastern University · 2 hours ago
Manager – Revenue Cycle - 992919 (Internal to department)
Fort Lauderdale, FL
Full-time
Onsite
Senior Level
6+ years expNova Southeastern University (NSU) is a not-for-profit, independent university known for academic excellence and innovation. The Manager – Revenue Cycle oversees and optimizes the revenue cycle process within NSU Health, ensuring timely and accurate processing of medical claims and collaborating with billing and coding teams to enhance revenue capture.
EducationHigher EducationNon Profit
Responsibilities
Plans, directs, supervises, and coordinates work activities of subordinates and staff, including hiring, coaching, evaluating, and terminating, all in accordance with university policies and procedures
Supervises the daily operations of the medical accounts receivable department, including staff management and workflow oversight
Ensures accurate and timely submission of medical claims to insurance companies and other payers
Monitors and manages aging reports, addresses overdue accounts, and implements strategies to reduce accounts receivable days (AR Days)
Collaborates with billing and coding teams to ensure accurate and complete claim submissions
Tracks and manages outstanding claims, following up with payers and patients as necessary to expedite payment
Addresses and resolves patient billing inquiries, disputes, and payment issues, as well as complex issues related to patient accounts and insurance reimbursements
Develops and implements payment plans for patients with outstanding balances, ensuring clear communication and compliance with payment arrangements
Prepares and presents regular reports on accounts receivable performance, including aging reports, collection metrics, and cash flow projections
Analyzes accounts receivable data to identify trends, issues, and opportunities for process improvement, while also recommending opportunities for process automation and optimization to reduce manual tasks and enhance overall workflow
Provides actionable insights and recommendations to senior management to enhance revenue cycle performance
Develops and implements policies and procedures to improve the efficiency and effectiveness of the accounts receivable function
Builds and maintains effective relationships with patients, insurance companies, and other payers
Performs other duties as assigned
Completes special projects as assigned
Qualification
Required
Proficient knowledge of MS Office Suite (Outlook, Word and Excel)
General knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
General knowledge of principles and processes for providing customer and personal services, including needs assessment, meeting quality standards for services, and evaluation of user satisfaction
Expert knowledge of healthcare regulations, insurance policies, and compliance standards related to billing and collections
Proficient knowledge of accounts receivable software and financial reporting
Proficient skills in active listening
Advanced skills in speaking to convey information effectively
Proficient skills in critical thinking
Advanced understanding of written sentences and paragraphs in work-related documents
Proficient skills in judgment and decision making
Advanced skills in writing effectively
Proficient skills in complex problem solving
Proficient skills in service orientation
Excellent verbal and written communication skills, with the ability to create engaging content
The ability to tell when something is wrong or is likely to go wrong
The ability to apply general rules to specific problems to produce answers that make sense
The ability to combine pieces of information to form general rules or conclusions
Ability to work effectively with colleagues and supervisors
Ability to assess data, identify trends, and recommend improvements
Ability to enter and verify information with accuracy
Ability to maintain confidential information
Must be able to identify and understand the speech of another person
Must be able to speak clearly so others can understand you
Must be able to see details at close range (within a few feet of the observer)
Must be able to travel on a daily and/or overnight basis
May be required to work nights or weekends
May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties
May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards
Bachelor's degree
Major in Healthcare Administration, Accounting, Finance, or a related field
Minimum of six (6) years of experience in medical accounts receivable, payment posting, or a related role
Preferred
Previous experience in a medical or healthcare setting with knowledge of medical billing and coding processes
Benefits
Tuition waiver
Retirement plan
Excellent medical and dental plans
Company
Nova Southeastern University
Nova Southeastern University is a nonprofit, independent research university offering undergraduate, graduate, and professional degrees.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$4.75MKey Investors
Community Foundation of BrowardHealth Foundation of South Florida
2025-06-26Grant· $0.45M
2023-02-15Grant· $1M
2022-02-22Grant· $0.3M
Leadership Team
Marilyn Gardner
Program Professor & Education Enterprise Associate
Theoharis Theoharides
Executive Director, Center of Excellence for Neuroinflammation Research, NSU
Recent News
2026-01-22
2026-01-20
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