Crossroads Turning Points · 12 hours ago
INTAKE SPECIALIST / RECEPTIONIST (On-Site #00121) - Trinidad
Crossroads Turning Points (CTP) is dedicated to helping individuals facing substance use and mental health challenges build healthy lifestyles. The Intake Specialist/Receptionist provides clerical support, assists with intakes for treatment services, and ensures a welcoming environment for visitors and patients.
Addiction TreatmentHealth CareNon ProfitRehabilitation
Responsibilities
Composes and types routine correspondence, including admission/discharge summaries. Copies correspondence as needed. Prepares outpatient and DUI patient files
Answers, screens, directs phone calls to staff, takes messages, and schedules appointments
Welcomes visitors and guides them to the correct person. Collects patient fees and prepares tally sheets
Provide relevant information on current and former patients to counselors, the court, probation, and parole personnel
Maintains the DUI/Outpatient Library and assigns videos to counselors upon request
Sorts and routes incoming and interoffice mail. Prepares outgoing mail
Maintains petty cash while on duty
Assist with intakes for treatment services
Qualification
Required
Requires a minimum of a High School Diploma or GED
The ability to obtain CAT or similar credentials, such as the Behavioral Health Assistant certification, within 18 months of the hire date
Previous experience working in an office setting
Computer literate, able to type 40 words per minute
Solid customer service skills
Must maintain a professional appearance
Must have a valid driver's license and insurance
CPR and first-aid certification (initial training and renewals paid for by CTP)
All positions require pre-employment drug screening, TB test, and background checks
Benefits
Medical.
Dental & Vision Insurance.
Eight (8) Paid Holidays.
Two (2) Paid Administrative Holidays.
Career Advancement.
Retirement 401K with employer match up to 5%.
Many other benefits (free and optional).