Junior Intake Specialist jobs in United States
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Darrow AI · 4 hours ago

Junior Intake Specialist

positionNew York, United States
timeFull-time
remoteHybrid
seniorityEntry Level
money$66K/yr - $67K/yr
date1+ years exp

Darrow AI is a fast-growing LegalTech startup revolutionizing the justice system. They are seeking a detail-oriented Junior Intake Specialist to engage potential plaintiffs, conduct phone questionnaires, and ensure leads are properly vetted, while maintaining accurate information in their CRM.

Data IntegrationDatabaseInformation TechnologyLegal Tech

Responsibilities

Contacting potential plaintiffs using a variety of communication methods (inbound and outbound calls, text, email)
Use CRM software for data entry and data management for hundreds of plaintiffs
Vet potential plaintiffs by conducting phone questionnaires and collecting relevant documents
Work cross-functionally to keep processes running smoothly
Proactively reach out to clients via email to stay informed on project developments and support their needs

Qualification

CRM softwareClient-facing experienceOrganizational skillsCommunication skillsEmpathy

Required

Bachelor's degree - in a related field
1 to 2 years of experience in client facing role
Excellent organizational and time-management abilities
Empathetic and patient demeanor when interacting with clients
Strong interpersonal skills, with a specific focus on customer communication via phone and email
A self-motivated individual with a can-do attitude who thrives working under specific targets
Ability to work from the office in NYC three days a week

Benefits

Medical, Dental & Vision insurance for you and your dependents.
$150 weekly Grubhub credit for lunches
Unlimited paid time off policy
Hybrid work model in NYC office - onsite 3 days/week

Company

Darrow AI

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Darrow is transforming the legal ecosystem by turning scattered legal data into actionable insights that drive faster, fairer outcomes.
dateFounded in 2020
location
Tel Aviv, Tel Aviv, ISR
people-size51-200 employees
web-link
https://darrow.ai

Funding

Current Stage
Growth Stage
Total Funding
$59M
Key Investors
GeorgianEntrée Capital
2023-09-19Series B· $35M
2021-11-07Series A· $20M
2021-03-24Seed· $4M

Leadership Team

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Evyatar Ben Artzi
Co-Founder & CEO
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Gila Hayat
Co-Founder & Chief Technology Officer
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Recent News

Darrow Inc.
International Legal Finance Association Honors Darrow with “Most Innovative Legal Tech” Award
2025-11-19
Research and Markets
AI Legal Tech Market Forecast and Company Analysis Report 2025-2029, with ContractPod Technologies, Darrow AI, LexisNexis, Thomson Reuters, Legalogic, LinkSquares, Juro, and More
2025-07-30
Darrow Inc.
Darrow and Mamavation Partner to Expand Legal Intelligence on Emerging Consumer Risk
2025-06-13
Company data provided by crunchbase