Darrow AI · 14 hours ago
Junior Intake Specialist
Darrow AI is a fast-growing LegalTech startup revolutionizing the justice system. They are seeking a detail-oriented Junior Intake Specialist to engage potential plaintiffs, conduct phone questionnaires, and ensure leads are properly vetted, while maintaining accurate information in their CRM.
Data IntegrationDatabaseInformation TechnologyLegal Tech
Responsibilities
Contacting potential plaintiffs using a variety of communication methods (inbound and outbound calls, text, email)
Use CRM software for data entry and data management for hundreds of plaintiffs
Vet potential plaintiffs by conducting phone questionnaires and collecting relevant documents
Work cross-functionally to keep processes running smoothly
Proactively reach out to clients via email to stay informed on project developments and support their needs
Qualification
Required
Bachelor's degree - in a related field
1 to 2 years of experience in client facing role
Excellent organizational and time-management abilities
Empathetic and patient demeanor when interacting with clients
Strong interpersonal skills, with a specific focus on customer communication via phone and email
A self-motivated individual with a can-do attitude who thrives working under specific targets
Ability to work from the office in NYC three days a week
Benefits
Medical, Dental & Vision insurance for you and your dependents.
$150 weekly Grubhub credit for lunches
Unlimited paid time off policy
Hybrid work model in NYC office - onsite 3 days/week
Company
Darrow AI
Darrow is transforming the legal ecosystem by turning scattered legal data into actionable insights that drive faster, fairer outcomes.
Funding
Current Stage
Growth StageTotal Funding
$59MKey Investors
GeorgianEntrée Capital
2023-09-19Series B· $35M
2021-11-07Series A· $20M
2021-03-24Seed· $4M
Recent News
2025-06-13
Company data provided by crunchbase