BoF Careers · 10 hours ago
Moncler Sales Support Advisor (Part-Time) - 5th Avenue
New York, NY
Part-time
Onsite
Entry, Mid Level
$20/hr - $22/hr
2+ years expMoncler is a luxury fashion brand, and they are seeking a Sales Support Advisor to enhance the client experience in their store. The role involves partnering with various teams to ensure a seamless shopping experience, building client relationships, and maintaining visual merchandising standards.
Marketing & Advertising
Responsibilities
Achieve individual and team objectives
Welcome every client and provide the best Client experience
Engage with clients to build relationships and develop a deep understanding of their needs
As instructed by store management, support Client Advisors in providing an exceptional client experience
Retrieve and deliver product requests from the BOH to sales floor to support the Client experience and sales
Be a point of contact for and execute product care request, including ticket creation as needed
Learn and master Brand and product knowledge, as well as operational policies and procedures
Assist in the maintenance and execution of Company visual merchandising standards, including but not limited to the organizing and repositioning of displays and retrieval of product from the BOH and FOH
Contribute to the preparation and execution of inventory based on the requests of management
Support with operational tasks including BOH organization and product assortment go-backs
Perform as a team player and participate in all activities contributing to the overall objectives of the store
Contribute to and maintain a positive and collaborative work environment
Respect Moncler Brand standards in terms of grooming and behavior
Follow the company's policies and procedures
Additional duties and responsibilities as required and communicated by management and/or the Company
Qualification
Required
Minimum 2 years of retail experience, preferably in a luxury environment
Experience in hospitality or other relevant client oriented/service roles are acceptable
Team oriented with excellent interpersonal skills
Client-centric individual who thrives in a fast-paced and dynamic environment
Fashion-forward, with a passion for the Brand, and general interest in the fashion/luxury-goods industry
Professional presentation; able to communicate effectively both verbally and in writing with all clients, employees, and management
Dependable, punctual, and flexible
Ability to communicate in English required (written and verbal)
Technologically savvy with proficiency in Microsoft tools (e.g. MS Word, MS Excel, Outlook)
Ability to analyze sales reports
Excellent problem-solving skills
Possess strong attention to detail
Preferred
Additional languages preferred, but not required (Spanish, Mandarin, or Cantonese)
Company
BoF Careers
BoF Careers connects professionals in fashion, beauty and luxury to The Business of Fashion's global marketplace of over 2,000 opportunities.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase