Service Representative A-Temporary (10) jobs in United States
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National Grid · 1 day ago

Service Representative A-Temporary (10)

National Grid is currently seeking candidates for the Service Representative A-Temporary positions in Liverpool, NY. The role involves performing metering services activities, field collections, and ensuring compliance with company and regulatory standards.

DeliveryEnergyOil and Gas
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H1B Sponsor Likelynote

Responsibilities

All Service Representative Helper and Service Representative ANP duties
Curb box inspections, public building surveys and visual regulator vent inspections
Gas ERT changes
Connect single-phase electric meters
Disconnect gas/electric meters including three-phase
Remove size 425 or smaller gas meters
All meter programming; Electric and Gas
Review and process account data
Contact and interview customers or their representative and initiate applicable procedures relative to the collection and service policies and in conformance with Company and regulatory standards
Perform the necessary clerical functions
Evaluate conditions encountered on customers' premises
Make decisions and take actions in conformance with all applicable regulations, guides and practices
Conduct health impairment inspections
Replevin (socket meters only)
May also be deployed for emergency work to stand by down wires

Qualification

Electrical constructionHVACCustomer serviceRegulationsUse hand toolsCommunication skills

Required

Must have valid driver's license
Must have a high school diploma or GED
Must have or obtain a valid USDOT Medical Card (in applicable locations)
Must pass the validated aptitude test
Must pass physical abilities test
Ability and willingness to work all shift/schedules, including holidays, nights, weekends and overtime as required/necessary
Must have excellent customer service and communication skills
Must be able to interact with customers face to face on a daily basis
Ability to drive all types of vehicles and equipment in adverse conditions, in a safe manner
Reside in or within 35 miles of posting location
Must be available to respond to emergency call outs
Working knowledge of company and regulatory requirements regarding collections policies and practices
Must possess the ability to use hand tools and to handle customer contacts satisfactorily
Applicant may be required to demonstrate this required level of knowledge

Preferred

Associate degree in electrical construction or HVAC is preferred
Background in residential/commercial electrical and/or gas is preferred

Company

National Grid

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National Grid facilitates electricity and gas transmission system and focuses on delivering clean energy.

H1B Sponsorship

National Grid has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (37)
2023 (34)
2022 (38)
2021 (30)
2020 (33)

Funding

Current Stage
Public Company
Total Funding
$1.01B
Key Investors
NYSERDASEKStrategic Innovation Fund
2025-08-21Grant· $2M
2025-07-08Post Ipo Debt· $937.85M
2024-09-11Grant· $19.95M

Leadership Team

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Zoë Yujnovich
Chief Executive Officer
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Anntonette Zembrzuski Alberti
Manager, Product Growth and NY Customer Energy Management Growth
Company data provided by crunchbase