Tusco, Inc. · 13 hours ago
Vice President of Service & Maintenance
Bessemer, AL
Full-time
Onsite
Director/Executive
10+ years expTusco Inc. is a leading perimeter security solutions contractor, and they are seeking a Vice President of Service & Maintenance to lead and grow their Service & Maintenance Division. The VP will focus on strategic growth, customer service excellence, and financial performance while overseeing integration of new branches and fostering a culture of high-quality service.
Physical SecurityPublic SafetySecurity
Responsibilities
Develop and execute a growth strategy for the Service & Maintenance Division, including the establishment of new greenfield branches and the acquisition of service companies
Responsible for meeting overall sales and revenue growth goals of the S&M division and ensuring the operations team is scaled accordingly to support the growth of the business
Support the PSG/Bertram team with identification, due diligence, integration, and performance alignment of S&M acquisition targets
Establish and champion a customer-first culture focused on responsiveness, reliability, and technical quality to ensure client retention goals are met
Define and enforce service standards to ensure consistent performance across all locations
Partner with the President, Sr. Vice President, and other executives to align customer service strategies with company-wide objectives
Ensure divisional financial goals are met, including revenue growth, profitability, and operational efficiency
Standardize financial performance reporting across branch locations and ensure accuracy of forecasting
Drive accountability for margin performance and productivity metrics across service operations
Provide leadership and mentoring to Directors, Regional Managers, and other service leadership roles
Work with S&M Operations Management team members to develop scalable processes for workforce management, hiring, training, and retention
Lead integration of new branches, ensuring consistency in culture, operations, financial management, and service delivery
Work closely with other company divisions (Physical Security, Electronic Security, other PSG companies, etc.) to experience seamless customer experiences and cross-selling opportunities
Partner with CFO and executive leadership to align budgeting, reporting, and administrative procedures
Responsible for the financial performance, execution, and growth of the Tusco Controls team (led by the Electronics Engineer and Sr. PLC Programmer). Controls team to integrate and service/maintain its technologies with Physical Security projects, commissioning, as well as the Service & Maintenance client base
Qualification
Required
Proven ability to scale and grow service-based businesses, including experience with acquisitions and integrations
Strong leadership skills with the ability to build culture and inspire high performance across multiple locations
Deep understanding of service and maintenance operations within the perimeter security or related industry
Strong financial acumen: ability to interpret data, set growth strategies, and drive accountability
Excellent communication and negotiation skills, with the ability to influence stakeholders at all levels
Strategic thinker with proven execution skills
10+ years of leadership experience in service operations, with at least 5 years in executive leadership
Demonstrated success in growing service divisions, including acquisitions and integrations
Preferred
Bachelor's degree in Business, Engineering, or related field preferred
A background in perimeter security, construction, or a related technical service industry strongly preferred
Benefits
Medical
Dental
Vision
Life insurance
401(k)
Career development classes
Paid time off
Company
Tusco, Inc.
Established in 1974, Tusco, Inc. has become one of the nation’s leading and most respected perimeter security solutions contractors.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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