Hammer & Nails Grooming Shop for Guys · 20 hours ago
Customer Service/Sales Associate
Redondo Beach, CA
Part-time
Onsite
New Grad, Entry LevelHammer & Nails Grooming Shop for Guys is a unique concept in the grooming industry focusing on hair, hand, and foot care for men. They are seeking a Sales Associate responsible for achieving sales revenue through membership sales, gift card sales, products, and services while providing exceptional customer service.
BeautyConsumerFashionMen's
Responsibilities
Sales: Memberships, Gift Cards and Products
Upselling multiple services
Working with our Point of Sale system (POS) Scheduling client services, ability to increase booking by recommending other services at the time of booking
Offering a friendly welcome to all clients and facilitating a smooth transition between their arrival, service, and check out
Accomplishing sales goals by leading our clients to the service options that best meet their needs
Providing assistance to the Owners, Shop Manager, and Staff
Operations support includes duties such as folding towels, assisting our clients with their drink request, laundry, cleaning, etc
Promote and sell memberships, retail products, and gift cards
Interfacing with POS for scheduling appointments
Manage daily appointments as necessary
Provide Exceptional customer service in person and over the phone
Able to address Client conflict resolution
Communicate to clients shop policies, services, and pricing
Establish and maintain a positive working relationship with shop personnel
Manage beverage and associated supplies inventory
Provide shop tours as necessary or requested
Prepare guest records for treatments
Ensure shop opening and closing procedures are followed
Assist in maintaining cleanliness around the shop, (laundry, towel folding, general cleaning, etc.,)
Qualification
Required
Strong Sales background
Friendly and Customer Service savvy
Familiarity with the Point of Sale System (Zenoti is a plus)
Ability to build rapport with clients
Strong negotiation skills
Deadline and detail-oriented
Preferred
Membership sales experience is a plus
Company
Hammer & Nails Grooming Shop for Guys
Welcome to the elite franchise that’s changing the men’s grooming game: one premium treatment at a time.
Founded in 2013
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Aaron Meyers
Chief Executive Officer
Dr. Avi Boodram
Chief Executive Officer/Owner
Recent News
24-7 Press Release Newswire
2025-07-01
24-7 Press Release Newswire
2025-06-27
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