Customer Project Manager jobs in United States
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Kemtai · 1 day ago

Customer Project Manager

Kemtai is redefining digital rehabilitation and wellness with innovative digital care journeys. The Customer Project Manager will support Kemtai’s commercial engine in the US by managing project operations, driving account retention and growth, and refining customer-facing processes.

Computer VisionFitnessSoftware

Responsibilities

Ensure commercial project success: Ensure we deliver on our health system pilots, customer programs, and partnerships by managing project operations, leading communication with customers / partners, leading training, tracking progress, and liaising with the Product team
Drive account retention and growth: Act as the commercial lead for existing accounts. Create clear stories around customer successes (e.g., case studies, ROI reports)
Refine our customer-facing processes: Identify gaps and opportunities in our existing account management processes, and create and launch solutions

Qualification

Customer SuccessB2B OperationsUS Healthcare KnowledgeProject ManagementPrioritizationCross-functional CollaborationSelf-starter

Required

1-2 years of experience in Customer Success, a Customer-Facing Operations Role at a B2B start-up, or in Consulting
Experience working directly with customers and partners in a market-facing role
You thrive in ambiguity. Processes will not be mapped out for you at Kemtai, so you must be a self-starter that can independently drive processes
Bias for action. You'd rather quickly test and refine than wait for perfect conditions or guidance
You enjoy variety and cross-functional work. Jumping between different projects energizes you
You are a strong prioritizer, able to focus your effort where it is needed most

Preferred

Strong understanding of the US healthcare system and work experience directly connected to healthcare

Company

Kemtai

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Kemtai provides a computer vision exercise platform with real-time feedback and corrective guidance for fitness, physiotherapy and more

Funding

Current Stage
Early Stage
Total Funding
$5.8M
Key Investors
AlleyCorp
2021-10-01Seed· $4M
2020-10-01Pre Seed· $1.8M

Leadership Team

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Mor Amitai
Co-Founder & CEO
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Mike Telem
Co-Founder & Chief Business Officer
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Company data provided by crunchbase