Endeavors · 10 hours ago
Financial Assistance Coordinator
Houston, TX
Full-time
Onsite
New Grad, Entry Level
0+ years expEndeavors is dedicated to empowering people to build better lives for themselves and their communities. The Financial Assistance Coordinator is responsible for ensuring the prompt and accurate payment of clients’ eligible program expenses to third-party providers and maintaining thorough records. This role requires strong communication skills and exceptional customer service to support clients effectively.
CommunitiesFamilySocial
Responsibilities
Coordinate and process Temporary Financial Assistance payments to third-party providers for approved expenses as part of the client’s service plan; Confirm receipt of payments; and submit TFA to Financial Assistance and Quality Assurance Coordinator/Finance on a weekly basis
Maintain ongoing communication with Lead Case Manager, QA, Finance, and Program Manager
Conduct a peer-to-peer Quality Assurance audit of Temporary Financial Assistance (TFA) to include a review of the check register, TFA logs, client files, and database, and make necessary corrections to ensure the Program complies
Maintain accurate checkbook/accounting balance at all times. Forward all credit card receipts and appropriate forms to the accounting department promptly. Keep detailed records of payments made. Update client case file appropriately and enter information into HMIS database
Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."
Qualification
Required
High School or equivalent, reading and writing skills
6+ months experience in accounting, bookkeeping, and/or auditing
6+ months experience in a heavy customer service-focused environment
Driver's License with a clear record
Must have daily use of a vehicle without prior notice
Must be available and willing to travel to various locations and with such frequency as the business needs dictate
Preferred
An associate's degree in accounting
1 year experience in accounting, bookkeeping, and/or auditing
1 year experience in a heavy customer service-focused environment
Experience with HMIS and VA Repository
Experience in a social service environment
Company
Endeavors
Endeavors is a Christian community service organization that provides social welfare services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Danniel Hernandez, M.A., PHR, SHRM-CP
Chief Administrative Officer
Erica Contreras, MBA, RBLP-T
Chief Learning Officer
Recent News
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