Chenega Corporation · 8 hours ago
Maintenance Dispatch Coordinator
Lorton, VA, US
Full-time
Onsite
Entry Level
2+ years expChenega Corporation is a provider of forward-thinking technology solutions to federal agencies and the DoD. The Maintenance Dispatch Coordinator will receive, record, and distribute work orders to service crews, ensuring customer requests for service are met efficiently.
Information Technology
No H1B
U.S. Citizen Only
Responsibilities
Receive, record, and distribute work orders to service crews upon customers' requests
Repair and services on government mobile and stationary equipment
Records information, like: Name, Address, Article to be repaired, Service to be rendered
Prepare work order and detailed notes
Distribute orders to the service crew
Schedule service calls and dispatch service crews. All information is recorded in a government program entitled Maximo
Call or write the customer to ensure satisfactory performance of service
Keep a record of service calls and work orders
Dispatch orders and relay messages and special instructions to mobile crews and other departments using radio or cellular telephone equipment
Other duties as assigned
Qualification
Required
High school diploma or GED equivalent
2+ years' experience in a general help desk or customer service role, preferably in a maintenance environment
Must have a valid driver's license
Must be a U.S. citizen
Must pass a CBP Background Investigation
Strong organizational skills
Ability to prioritize and multitask
Proficient in Microsoft Office Suite, i.e., Word, Excel, and PowerPoint
Ability to work shift work that includes nights, weekends, and holidays
Strong oral and written communication skills
Preferred
Associate degree
Experience with HTEE
Benefits
We offer them a broad range of benefits
Well-being programs
Company
Chenega Corporation
As the most successful Alaska Native village corporation, Chenega figures prominently in the diverse government services contracting marketplace supporting defense, intelligence, and federal civilian customers.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Robb Milne
CFO
Chris Andersen
Chief Development Officer, Military, Intel and Operations Support Strategic Business Unit
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