Medical Billing Center · 18 hours ago
Refund Representative
Greenville, SC, US
Full-time
Onsite
New Grad, Entry LevelMedical Billing Center is a Physical Therapist-led company focused on helping healthcare providers thrive through streamlined billing and collections. The Refund Representative provides support to AR Specialists by reviewing credit lists, gathering documentation for insurance refunds, and ensuring compliance with refund processes according to state and federal laws.
BillingDebt CollectionsOutsourcing
Responsibilities
Provides support to AR Specialists. This includes, but is not limited to, reviewing credit lists for legitimacy, gathering support documentation for insurance refunds, sending refund lists to AR Specialists or clients, posting refunds into the practice management system
Follow the MBC refund process and procedure to ensure that refunds requests are submitted according to the guidelines set forth by the state and federal laws
Review and validate credit reports for assigned clients
Create and send patient and insurance refund lists to the assigned AR Specialist or client
Gather and organize supporting documentation for insurance refunds
Post issued refunds in the practice management system
Adjust non-issued credits in the practice management system
Establish and maintain a professional and courteous work environment and display a willingness to work with others to ensure the team’s success
Other duties as assigned
Qualification
Required
Ability to identify trends and work with a team to resolve issues
Familiarity with Medical billing processes which include a knowledge base of third party payer rules, regulations, and trends
Knowledge or comprehension of the accounts receivable processes
Positive, professional and team oriented personality and appearance
Ability to adapt quickly and easily to changes
High level of detail and organizational skills
Strong verbal and written communication skills
Ability to communicate in a calm, orderly, non-threatening manner
Ability to work with interruptions and to manage multiple priorities
Stable work history; regular and sustained attendance required
Professional demeanor with the ability to work well with others in a fast-paced environment
Demonstrated strong organizational skills (record keeping, time management, follow up, etc.)
Excellent attention to detail and sense of urgency, ability to prioritize with an emphasis on quality and accuracy of work
Ability to multi-task, prioritize and deal with interruptions while meeting timely deadlines
Ability to operate all office equipment (i.e., calculating machine, computer, word processing, database and spreadsheet programs, telephone, copy machine and fax machine)
Computer experience: Microsoft Office Applications, Internet etc
Benefits
Flex schedule option after 90 days
Competitive compensation
Comprehensive benefits
Supportive, close-knit team
Growth opportunities as we expand
A culture that respects work-life balance
Company
Medical Billing Center
Medical Billing Center provides collections and billing services using innovative practice management systems to achieve a positive ROI.
Founded in 2001
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Steve Chenoweth
Partner
Company data provided by crunchbase