The Inn at 500 Capitol · 2 days ago
Sales Manager
Boise, ID
Full-time
Onsite
Mid LevelThe Inn at 500 Capitol is a boutique hotel located in Downtown Boise, seeking a dynamic Sales Manager. This role involves cultivating relationships, exceeding sales goals, and ensuring exceptional customer service while managing group and event planning.
Hospitality
Responsibilities
Cultivate relationships with both internal teams and external clients, showcasing enthusiasm and professionalism
Assist in negotiations for group blocks and event space sales, demonstrating strong negotiation and contract interpretation skills
Work within the sales department to exceed revenue, occupancy, and ADR goals at each property within assigned market segments
Actively engage with community organizations and networking events to enhance relationships and drive business opportunities
Perform consistent and independent sales outreach through outside sales calls, cold calls, prospecting, and networking as requested through Sales Quarterly Action Plan and overall department goals
Uphold a high standard of customer service, ensuring all guest needs are met promptly and effectively
Maintain the highest level of communication with clients, responding promptly to all leads or requests
Effective management of client expectations from initial inquiry through group departure
Assist with coordinating all aspects of group planning and execution, from initial research and site visits to on-site assistance
Propose innovative ideas to enhance the group and event planning processes, ensuring quality results and customer satisfaction
Collaborate proactively and effectively with the events team to ensure a seamless process and maintain a strong relationship with the restaurant
Assist with office administrative tasks, including preparing contracts, budgets, and progress reports
Coordinate appointments, site visits, maintaining an organized calendar
Actively participate in outreach efforts, including outside sales calls, and prospecting
Maintain a commitment to customer satisfaction as the primary focus, empowering staff to deliver exceptional service
Continuously seek opportunities for revenue growth and market expansion
Attend all mandatory meetings and contribute to the development and execution of the hotel's sales and marketing plan
Meet any other requirements as required for this role
Qualification
Required
Strong business communication skills, both written and verbal
Proficiency with technology and the ability to adapt to new programs
Preferred
Previous hotel sales experience with a proven track record of achieving and exceeding sales targets
A degree, although significant work experience can be considered
Experience in office administrative management and coordinating special events
Company
The Inn at 500 Capitol
Centered in the heart of Boise, Idaho, the Inn at 500 Capitol is located steps from the State Capitol and the city’s cultural district.
Founded in 2016
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase