Resident Engineer jobs in United States
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LogicalisUS · 19 hours ago

Resident Engineer

LogicalisUS is focused on designing, supporting, and executing clients' digital transformation through technology expertise and industry insights. The Resident Engineer will provide onsite support for troubleshooting various technology systems and assist users with technical issues while maintaining documentation and support tickets.

Data CenterInformation TechnologyIT Infrastructure
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H1B Sponsor Likelynote

Responsibilities

Provide onsite support to troubleshoot and remediation for following technology: Network Infrastructure, Wireless connectivity and Printer Driver Issues
Assist in the following technology: System Infrastructure, Meeting Room Booking System (app), Door Access System [Key Card, Facial Scan, QR Code], Booking System (app), Skype & Microsoft Exchange and Printing Facility
Provide technical assistance and support for users
Conduct routine maintenance
Minor network changes and setup (eg. new SSID creation, configure new network point, etc.)
Training (Policies & End User Computing Policies)
Review of user access to ensure dormant/obsolete user accounts are removed or made inactive in the system in a timely manner following appropriate authorization
Maintain & ensure site documentation are up to date
Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you
Work closely with various team of engineers for troubleshooting

Qualification

Network operationsWireless technologiesSecurity technologiesTechnical supportInterest in technologyCustomer orientedClear communication

Required

Role is opened to fresh graduates (NITEC, Higher NITEC, Diploma, Etc..)
Graduates in relevant fields of studies (IT, Infocomm, Com Science, Etc..)
People with 0 to 1 year of IT related working experience are welcomed to apply
Looking for candidates will a strong interest/passion to learn and grow in the technology space
Candidate should be customer oriented and able to communicate in a clear and concise manner
Candidates should be willing to perform after office hours activities and standby duties

Preferred

Existing knowledge/certification for network operations including network, wireless, security technologies will be an added advantage

Company

LogicalisUS

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We are Architects of Change. We help organizations succeed in a digital-first world.

H1B Sponsorship

LogicalisUS has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (6)
2022 (3)
2021 (3)
2020 (5)

Funding

Current Stage
Late Stage

Leadership Team

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Jonathan Groves
Chief Executive Officer
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Carrie Grimsley
National Partner Marketing Manager
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Company data provided by crunchbase