San Diego Youth Services · 1 month ago
Case Manager- Bilingual Spanish Preferred
San Diego, CA, US
Full-time
Onsite
Entry Level
1+ years expSan Diego Youth Services is dedicated to providing support for youth with co-occurring psychiatric and substance disorders. The Case Manager will develop and implement treatment approaches, coordinate services, and maintain communication with families and community partners to ensure effective support for youth and families.
ChildrenHealth CareNon ProfitSocialYoung Adults
Responsibilities
The development, implementation, and evaluation of an integrated treatment approach for youth with co-occurring psychiatric and substance disorders and quality trauma-informed youth programs that adhere to and uphold the rigorous standards of San Diego Youth Services as mandated by its mission, purpose, guiding principles, and standards of quality
Adhere to and uphold the rigorous standards of SDYS as mandated by its mission, purpose, guiding principles, and standards of quality. Participate in their refinement
Assist in updating agency policies and procedures. Carry agency big picture and stay current on agency activities
Welcome and support volunteers in the organization and assist them in accomplishing their services whenever applicable
Participate in appropriate agency-wide committees as applicable
Attend and actively participate in all required agency and contract training and meetings
Prepare case presentations and actively participate in weekly Multi-Disciplinary Team meetings by providing consultation and support as applicable
Work collaboratively and cooperatively with staff and volunteers within the program, the center, the agency, and the community
Identify eligible families and children residing or receiving schooling within the East and Central Region through outreach to community-based organizations, government agencies, schools, street outreach including other outreach methods as identified during the program period
Represent SDYS at appropriate community meetings such as community collaborative meetings and SARB meetings
Maintain clear, timely, effective, and open communication within the team and among community partners such as referral sources (law enforcement, schools, treatment providers community-based organizations, etc.)
Work collaboratively with referral sources and community partners to coordinate services
Maintain data collection and contract compliance of records within contract timelines as required. Maintain accurate and timely uniform case file documentation
Assist in planning, coordination, development, monitoring, and evaluation of services for youth and families
Provide home-based, school-based, and center-based individual/family case management services that are strengths-based and family-centered
Provide initial screening, assessment, short-term crisis intervention services, and referrals
Assess the family via screening tools, with input from as many of the following as possible: school, health, law enforcement, and faith community
In partnership with the family, develop a comprehensive written youth/family service plan from assessment tools
Maintain current knowledge of resources and treatment providers within the community to support youth and family needs
Mobilize/link the family with any necessary supportive or wrap-around services to carry out the service plan; ensure that any referral made is actively followed up on
Provide resources for positive youth development activities including leadership activities and/or youth job development and training
Provide public insurance eligibility screening referrals for families who are uninsured and may be eligible for coverage
Maintain as necessary contact with the family and their supportive services received for service plan re-assessment/refinement
Facilitate trauma-informed and strength-based groups on a variety of topics in various settings, such as community-based organizations, schools, and law enforcement facilities
Maintain confidentiality and privacy standards of service-partners health-protected information, as well as other application information and material in accordance to agency and center policies, and applicable regulations and laws including HIPAA
Participate in implementing the agency’s resource development plan as appropriate
Maintain a working knowledge of MIS equipment
Maintain the program’s space and vehicle cleanliness and safety. Report and coordinate any necessary facility or equipment repairs with the Program Manager as needed. With other staff, participate in the maintenance of the day-to-day cleanliness and order of the physical facility and grounds
Maintain a warm and welcoming environment
Respond to service partners during a crisis or urgent matter, including those that occur outside of normal business operating hours, by implementing and following the on-call procedures whenever the rotation of on-call falls into the scope of responsibilities for the assigned period
Participate in curfew sweeps as needed
Perform other duties as assigned or required
Qualification
Required
Bilingual Required (English/Spanish)
Bachelor's Degree in Psychology, Sociology Criminal Justice, Social Work, or closely related social service field and one year experience in working with adolescents or equivalent knowledge and experience
Ability to de-escalate and respond to crises appropriately
Must be willing to develop or possess working knowledge of trauma-informed care and dual diagnosis treatment; experience working in trauma-informed and dual diagnosis programs preferred
Strong professional oral and written communications skills are a must, as well as the ability to work with minimum supervision and frequent interruptions, while maintaining a professional demeanor at all times
Able to work with a multi-disciplinary team in a very diverse setting that serves people of all backgrounds, cultures, and sexual orientations
Must be computer literate in Microsoft Outlook, Word, and Access
Ability to obtain and maintain certification in CPR and First Aid
Must be available to work flexible hours, including some evenings and weekends
Must have reliable vehicle, relevant auto insurance, a clean driving record, and willing to drive (mileage reimbursement available). Employment offers will be subject to clearances, which include fingerprinting, background checks, TB, and drug testing. Must also be able to obtain clearance to work with the Sheriff Department
Preferred
Familiar with the Juvenile Justice/Probation and social services systems preferred
Some home-based services experience and knowledge of East and Central County resources is a plus
Benefits
Mileage reimbursement available
Company
San Diego Youth Services
San Diego Youth Services helps children and youth with housing, adoption support, foster, mental care, and other social services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.15MKey Investors
California Regional Initiative for Social Enterprise
2024-12-20Grant· $0.15M
Leadership Team
Walter Philips
Chief Executive Officer
Richard Gutierrez
Chief Financial Officer
Recent News
2025-11-14
Company data provided by crunchbase