Pride Health · 1 day ago
Call Center Representative
New York, NY, US
Full-time
Onsite
Entry Level
$30/hr - $35/hr
2+ years expPride Health is a healthcare staffing company, and they are seeking a Call Center Representative to provide customer service support. The role involves answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
Health CareHuman ResourcesInformation Technology
Responsibilities
Customer Service Professional who handles incoming and/or outgoing calls
Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction
Other assignment as necessary
Qualification
Required
Two (2) years of experience and Bilingual (Spanish)
Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers
Active listening providing full attention to callers to understand their concerns and needs
Effective problem-solving to analyze a situation, identify core issue and find effective solution
Hospital Experience required
Customer Service Professional who handles incoming and/or outgoing calls
Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction
Other assignment as necessary
Extensive phone experience and computer literate
High School Diploma or general education degree (GED)
Benefits
Comprehensive healthcare coverage (medical, dental, and vision plans)
Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity)
401(k)-retirement savings
Life & disability insurance
An employee assistance program
Legal support
Auto, home insurance
Pet insurance
Employee discounts
Company
Pride Health
Pride Health is a staffing and recruiting company that provides account management and staffing solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stephanie Barnes
Scheduling Lead PHC/OPWDD
Recent News
2025-11-06
Company data provided by crunchbase