Coolibar - Technical. Elegant. Sun Protection You Wear.® · 14 hours ago
IT Systems & Integration Support Analyst
Miami, FL
Full-time
Onsite
Entry Level
1+ years expCoolibar is a world leader in sun protection apparel, dedicated to protecting the world from sun damage. They are seeking an adaptable IT Systems & Integration Support Analyst to support system integrations, maintain business-critical systems, and enhance operational efficiency through IT initiatives.
Apparel & Fashion
Hiring Manager
Brenda Horst
Responsibilities
Monitor, troubleshoot, and document data exchanges between core business systems such as SAP B1, Shopify, ReverseLogix, and our tax compliance platform
Maintain and support integrations executed through the BPA (Business Process Automation) engine
Ensure seamless flow of transactions, including item creation, order processing, deliveries, and return management
Create and maintain documentation for integration architecture, field mappings, and process flows
Use diagramming tools to map workflows and system dependencies
Track and update task-level documentation for BPA processes
Assist in IT-led projects aimed at improving operational efficiency, such as automating manual tasks or optimizing fulfillment workflows
Collaborate with stakeholders to gather requirements, test proposed solutions, and support rollouts
Participate in reporting, audits, and enhancement initiatives across departments
Support administration of the Microsoft 365 environment, including Exchange, SharePoint, Teams, and endpoint security
Assist in onboarding/offboarding users, license management, and daily troubleshooting
Ensure compliance with company standards and security policies
Provide coverage for critical systems and processes to ensure IT operations remain stable during staff absences or escalations
Assist in incident response and resolution with minimal supervision
Qualification
Required
1–3 years of experience in IT support, system operations, or business technology roles
Understanding of cloud-based platforms, integration tools, and workflow automation
Strong technical troubleshooting and documentation skills
Proactive, organized, and capable of working across departments and projects
Motivated to grow into a broader systems and integration support role
Preferred
Experience or familiarity with BPA, Microsoft 365 admin tools, or ERP/e-commerce systems is highly desirable
Company
Coolibar - Technical. Elegant. Sun Protection You Wear.®
After nearly two decades in Minneapolis, Coolibar has relocated its office headquarters to Miami, Florida, embracing the Sunshine State's vibrant atmosphere.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Chinda Singh
Chief Executive Officer
Ann Olson
Chief Operating Officer , Chief Information Officer
Company data provided by crunchbase