Friendly Chevrolet · 12 hours ago
Customer Service Representative-Service Department
Springfield, IL
Full-time
Onsite
New Grad, Entry Level
$17/hr - $17/hrFriendly Chevrolet is looking for someone to help us better take care of our Service customers. The main responsibilities include handling service inquiries, providing customer support, and managing appointment scheduling.
Automotive
Responsibilities
Inbound/Outbound Communication: Handling incoming service inquiries and making proactive outbound calls for service reminders, recalls, and special promotions
Customer Support: Answering questions regarding service status, parts inquiries, and warranty information
Appointment Scheduling/Confirmation: Helping set up Service appointments, confirming details related to appointments, editing/cancelling of information when needed
Qualification
Required
Inbound/Outbound Communication: Handling incoming service inquiries and making proactive outbound calls for service reminders, recalls, and special promotions
Customer Support: Answering questions regarding service status, parts inquiries, and warranty information
Appointment Scheduling/Confirmation: Helping set up Service appointments, confirming details related to appointments, editing/cancelling of information when needed
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Friendly Chevrolet
Friendly Chevrolet is a car dealership located in Dallas, Texas.
Founded in 1956
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Suzanne DeVine
Chief Financial Officer
Company data provided by crunchbase