Industrial Electric Mfg. (IEM) · 19 hours ago
Senior ERP Analyst
Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. The Senior ERP Analyst is responsible for the administration, support, optimization, and continuous improvement of the organization’s ERP system, focusing on Infor SyteLine V10.x in a manufacturing environment.
AutomotiveElectronicsLogisticsManufacturing
Responsibilities
Provide daily functional and technical support for the ERP system, including troubleshooting, root cause analysis, and issue resolution
Configure and maintain ERP system settings, user roles, permissions, and security to ensure appropriate access and data integrity
Assist with system maintenance, upgrades, patches, and configuration changes with minimal disruption to operations
Support multi-site and multi-currency ERP environments
Support core manufacturing processes including production, inventory, procurement, order management, MRP, APS, and scheduling
Analyze manufacturing and business workflows and translate requirements into effective ERP configurations and solutions
Partner with operations, supply chain, finance, and other stakeholders to improve system usage, data quality, and process efficiency
Identify opportunities for automation, optimization, and system enhancements within a manufacturing context
Support ERP modifications, enhancements, and fixes by working with business stakeholders, software developers, and vendors to clarify requirements, validate functionality, and assist with deployment and post-go-live support
Participate in ERP integrations, system upgrades, and broader platform modernization initiatives in coordination with internal teams and vendors
Assist with ERP reporting and analytics using SQL, SSRS, Data Views, and Infor reporting tools
Ensure data accuracy and consistency through monitoring, validation, and corrective actions
Develop and maintain system documentation, work instructions, and end-user guides
Provide targeted training and ongoing support to ERP end-users
Utilize helpdesk or ticketing systems to track and resolve issues and enhancement requests
Qualification
Required
Demonstrated expertise with Infor SyteLine, with a minimum of five years of experience supporting end-users on Infor SyteLine based solutions
Solid understanding of manufacturing and accounting principles
Bachelor's degree in business, information systems, engineering, or a related field, or equivalent practical experience; background in computer science or software engineering is a plus
Ability to meticulously test, document, and convey system changes and modifications with the end-user in mind
Exceptional written and verbal communication skills, capable of explaining technical requirements to software developers and translating technical details into clear, user-friendly instructions for end-users
Must be detail-oriented with strong analytical and critical thinking skills, able to meet deadlines consistently
Preferred
Proficiency in SQL, including stored procedures, views, triggers, and MS T-SQL
Experience supporting complex multi-site and multi-currency ERP environments
Experience with MRP, APS, and production scheduling
Familiarity with manufacturing-related tools such as Lake Companies Doc-Trak, Infor Factory Track, and Seagull Scientific BarTender
Experience with Tier 1 ERP platforms such as SAP, Oracle, Oracle NetSuite, or Microsoft Dynamics
Exposure to Segregation of Duties (SoD) concepts within ERP systems
Familiarity with SOX-related ERP controls
Experience with helpdesk and ticketing systems is desirable
Benefits
Comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success
Company
Industrial Electric Mfg. (IEM)
Industrial Electric Mfg. is an electronic manufacturing company that provides electrical distribution equipment.