Huntsville Hospital · 1 month ago
IT Customer Support Specialist, PRN, Days
Location, WV
Full-time
Onsite
New Grad, Entry LevelHuntsville Hospital is seeking an IT Customer Support Specialist to assist in supporting technical components of information and telecommunications systems. The role involves providing first line support for analysis, troubleshooting, and resolution of Level I technical issues while facilitating work order tasks for repair and implementation of systems.
Health CareHealth DiagnosticsNon ProfitOncology
Responsibilities
Assists in supporting technical components of the various information systems and telecommunications systems used at DMH
Facilitates the completion of work order tasks for repair and implementation of information systems and communications equipment
Provides first line of support for analysis, initial troubleshooting, as well as resolution of selected Level I technical issues
Escalates issues to the appropriate next level of support for resolution
Qualification
Required
Basic computer knowledge
Basic Operating System and networked environment knowledge
Critical thinking and analysis skills in a technical environment
Working knowledge of Microsoft Office
Keyboarding skills
High school diploma
Preferred
Associates Degree and/or technical certifications
Previous healthcare and/or Service Desk experience
Company
Huntsville Hospital
Huntsville Hospital is a healthcare center that provides cancer care, cardiac care, stroke care, and hospice services.
Founded in 1895
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.05MKey Investors
Society to Improve Diagnosis in Medicine
2022-09-20Grant· $0.05M
Leadership Team
Clinton Carter
Chief Financial Officer
Tracy Doughty
President and Chief Operating Officer
Recent News
Company data provided by crunchbase