UmbrellaOne | Nationwide Facilities Services · 20 hours ago
Director of Operations
Northbrook, IL
Full-time
Onsite
Director/Executive
10+ years expUMBRAEL ONE is a company focused on providing General Maintenance & Repair and Fire & Life Safety services to enhance operational excellence for their clients. They are seeking an experienced leader to drive operational excellence across teams, ensuring high-quality service delivery and collaboration with clients and service partners.
Building MaintenanceFacilities Support ServicesJanitorial Service
Hiring Manager
Mark Rashkow
Responsibilities
Partner with Division Presidents to execute strategic initiatives and operational priorities
Define, monitor, and report KPIs to ensure divisional performance meets or exceeds targets
Drive continuous improvement across workflows, service delivery, and customer experience
Lead, mentor, and develop team members to elevate performance and support career growth
Ensure effective use and optimization of CMMS platforms for operational efficiency and data integrity
Enforce compliance with internal standards, processes, and applicable industry regulations
Support budget planning, forecasting, and disciplined cost management across divisions
Identify and implement scalable processes to expand capacity and improve service partner performance
Maintain and grow an industry-leading national network of trade professionals
Serve as a trusted relationship partner and escalation point for clients, providing decisive leadership in critical moments
Qualification
Preferred
10+ years of national multi-site facilities management. Retail and/or restaurant specific experience is preferred
Track record of providing guidance, leadership, and support developing teams and growing individuals within the team
A career of building strong partnerships and encouraging collaboration with clients and local service partners alike to ensure alignment
Expertise with industry leading CMMS programs and other technologies that drive efficiency, customer experience and overall performance
Ability to assess operational opportunities, risks and areas of further investment
Benefits
Year-end performance bonus
Medical and dental coverage
401k with employer match
Company
UmbrellaOne | Nationwide Facilities Services
The company's primary focus is to create preventative and reactive maintenance programs that meet both the operational and budgetary needs of our multi-site clients.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase