Walmart Canada · 1 day ago
Senior Director, Technology Operations
Bentonville, AR
Full-time
Onsite
Director/Executive
$130K/yr - $260K/yr
7+ years expWalmart Inc. is seeking a Senior Director, Technology Operations to drive clarity, alignment, and execution across a complex, global, multi-product portfolio. This role will act as a trusted partner to senior product and technology leaders, ensuring that strategies and execution plans are integrated and focused on high-impact work.
DeliveryRetailShopping
Responsibilities
Establish and evolve operating mechanisms that connect product strategy to delivery, including planning cadences, roadmap integration, dependency management, and performance tracking
Ensure initiatives across associate tools and real estate platforms are sequenced and resourced appropriately, with clear ownership, milestones, and success metrics
Identify execution risks, misalignment, or duplication across teams and drive timely resolution
Introduce rigor and consistency without unnecessary process, optimizing for speed, clarity, and outcomes
Partner with product, engineering, design, data, and business leaders to ensure strategies across stores, clubs, and real estate are coherent, complementary, and mutually reinforcing
Translate enterprise goals into clear, actionable priorities across product portfolios
Surface trade-offs explicitly and support leaders in making informed, enterprise-minded decisions
Ensure work across initiatives aligns to broader business strategies and physical-location outcomes globally
Own and continuously improve leadership forums and operating rhythms, including weekly staff meetings, monthly business cadences, and offsite planning
Drive organizational planning activities across the portfolio, ensuring clarity on structure, priorities, and capacity
Lead communication rhythms for the organization, including all-hands meetings, leadership updates, and written communications (e.g., newsletters, strategy updates)
Partner closely with People and Finance leaders, maintaining strong, ongoing relationships to ensure alignment across talent, funding, and execution
Prepare senior leaders for key decisions by synthesizing complex inputs into clear narratives, trade-offs, and recommendations
Represent leadership and the broader organization in executive forums, ensuring continuity, clarity, and follow-through
Drive execution against leadership decisions, ensuring actions are clearly owned, tracked, and delivered
Actively manage leadership time and attention by looking ahead on the calendar, anticipating upcoming decisions, dependencies, and pressure points
Aggregate and synthesize signals across teams, delivery health, performance data, organizational sentiment, risks, and learnings into a coherent view for leadership
Highlight trends and systemic issues, not just point-in-time updates, and recommend actions to address them
Enable leaders to move from reactive execution to proactive, informed decision-making
Operate effectively across organizational boundaries, influencing outcomes through credibility, structure, and clarity rather than direct ownership
Build strong, trust-based relationships with leaders across Stores, Sam’s Club, Real Estate, Technology, People, and Finance
Qualification
Required
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 7 years' experience in project management, program management, program operations, or related area
Option 2: 9 years' experience in project management, program management, program operations, or related area
4 years' supervisory experience
Preferred
Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 6 years' experience in project management, program management, program operations, or related area
Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly
Knowledge of accessibility best practices and Walmart's accessibility standards and guidelines for supporting an inclusive culture
Benefits
Competitive pay
Performance-based bonus awards
Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Company
Walmart Canada
Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.
10001+ employees
Funding
Current Stage
Late StageRecent News
Canada NewsWire
2025-12-18
Canada NewsWire
2025-12-03
Company data provided by crunchbase