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Golden Valley Electric Association · 2 months ago

IT Support Services Supervisor

Fairbanks, AK

Full-time

Onsite

Mid, Senior Level

$87K/yr - $87K/yr

4+ years exp

Golden Valley Electric Association is an electric cooperative located in Fairbanks, AK, seeking an Information Technology Support Services Supervisor. This role involves managing the Support Services team, ensuring efficient incident management, and fostering collaboration across departments to enhance IT operations.

Electrical DistributionEnergy

Responsibilities

Manage and direct the Support Services team, ensuring efficient incident and problem prioritization

Document processes meticulously and foster strong relationships with other GVEA departments to enhance collaboration

Supervise a dedicated team of full-time employees overseeing project management, software installation, maintenance, and training services for the desktop computing environment

Empower end users to maximize their productivity by providing technical expertise and leadership

Inspire a culture of excellence and innovation within the IT department

Qualification

LeadershipTrainingSupervisory experienceDesktop computingDocumentationProblem-solvingInterpersonal skills

Required

Four-year degree in a related field or equivalent relevant work experience

Minimum of four years experience in the desktop and/or personal computing field

Demonstrated experience working with end users in a computing environment

Demonstrated experience with documentation and training in a computing environment

Demonstrated supervisory experience

Preferred

Four-year degree in a related field preferred or an equivalent amount of relevant work experience

Benefits

Defined Pension

401(k) match

Health insurance

Life Insurance

Short and Long Term Disability

Annual Leave

Bereavement Leave

Wellness Program (including fitness reimbursements)

Company

Golden Valley Electric Association

Golden Valley Electric Association is an energy service providing firm that provides electricity services.

Founded in 1946

Fairbanks, Alaska, USA

201-500 employees

https://www.gvea.com/

Funding

Current Stage

Growth Stage

Total Funding

unknown

Key Investors

U.S. Department of Agriculture

2024-09-05Grant

Leadership Team

Ron Woolf

Vice President of Finance and CFO

Travis Million

Chief Operating Officer

Recent News

Anchorage Daily News

Alaska attorney general asks Fairbanks, Mat-Su electric utilities to reconsider charity programs

2025-12-31

Anchorage Daily News

With natural gas crunch looming, Alaska utilities won’t start work on big wind farms before tax credits expire

2025-09-12

Anchorage Daily News

Anchorage electricity prices could go up again. Blame the warm winter

2025-07-25

Company data provided by crunchbase