Pittsburgh International Airport · 22 hours ago
Business Manager, Air Service Development
Pittsburgh, PA
Full-time
Onsite
Senior Level
5+ years expPittsburgh International Airport is seeking a Business Manager for Air Service Development to manage relationships with air carriers and analyze aviation trends. The role involves developing marketing strategies to enhance passenger and cargo services and engaging with industry partners to promote the airport's offerings.
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Responsibilities
Maintain solid working relationships with existing carriers, airports, aviation organizations and associations; and local business and related organizations, with a stake in air travel, to increase the use of PIT
Develop and execute account strategies and sales presentations, including a front-facing role in air service recruitment with airlines and industry partners
Lead continued engagement with existing and prospective passenger and cargo airlines, including representing the ACAA at industry events, head office visits, or other correspondence
Develop account management strategies in conjunction with the Air Service Development team for all existing and prospective aviation accounts
Identify industry trends, legislative and economic factors that have potential to disrupt existing air service at Pittsburgh International Airport (PIT) and Allegheny County Airport (AGC) to make recommendations for business solutions and/or action plans
Assist in the creation of creative marketing and recruitment strategies and presentations to retain/expand passenger services and air cargo services through data and economic support information
Develop and update marketing materials to promote passenger and air cargo services at PIT
Prepare and implement communication plans to keep customers up to date with developments in the company
Assist in developing airline incentive programs and managing their implementation to increase air service
Prepare presentations, benchmarking and correspondence customized to meet the needs of audience
Maintain database on passenger and cargo carriers, local & regional business contacts and other passenger related industry contacts
Maintain database on cargo carriers, local & national freight forwarders, handlers and other cargo related industry contacts
Engage Pittsburgh and regional air cargo networks through unique programs
Provide support and development to employees through performance management, coaching, training, motivation, and discipline
Perform other related tasks as assigned or required
Qualification
Required
Bachelor's degree in business administration, economics, marketing, aviation management, or a related field from an accredited four-year college or university
Five (5) years related experience, 2 years of which must have been at the managerial level or clearly demonstrate management skills; air service development or supply chain management experience a plus
Possess or obtain prior to employment a valid Pennsylvania Class C driver's license. Note: license must be maintained throughout employment
Knowledge of domestic and international passenger service and air cargo service industries
Knowledge of principles, practices and techniques of marketing and salesmanship
Knowledge of airline economics, cargo statistics, government and airline databases
Ability to travel independently both domestically and internationally
Ability to make decisions on strategies for customer engagement
Ability to work under tight deadlines
Ability to use Microsoft Office applications including Word, Excel, Access and Power Point
Ability to use Salesforce
Benefits
We offer two plan options for healthcare coverage from high-quality insurance carriers, as well as an ACAA-funded Health Reimbursement Account (HRA) that will help offset the cost of many medical expenses.
ACAA employees pay almost $1,200 less per year in healthcare payroll contributions than the average employee in other companies, according to market surveys.
When HRA funding is included, the health-plan deductibles paid by ACAA employees are about $1,200 lower on average than the costs paid by employees of other companies.
ACAA does not require that employees meet a separate deductible for pharmacy expenses before prescription-drug coverage kicks in.
ACAA's dental plans (included with healthcare coverage) offer an option covering children's orthodontia.
Employees also can take advantage of a Flexible Spending Account (FSA) to help pay for health care and dependent care expenses on a pre-tax basis.
All eligible full-time ACAA employees participate in the Allegheny County Employees Pension Plan, a defined benefit plan that vests after 10 years of service.
Employees also may participate in a Deferred Compensation Plan, which allows them to contribute part of their pay on a pre-tax basis into long-term retirement investments.
A robust Employee Assistance Program (including access to free counselling sessions, financial guidance, and care coordination), life insurance options, a wellness program, and eligibility for the Public Service Loan Forgiveness program round out ACAA's exemplary benefits.
Company
Pittsburgh International Airport
The Allegheny County Airport Authority (ACAA) operates both Pittsburgh International Airport and Allegheny County Airport.
Founded in 1999Pittsburgh, Pennsylvania, USA
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Christina Cassotis
Chief Executive Officer
Eric Sprys, MBA, CPA
Executive Vice President and CFO
Recent News
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