Alvogen · 6 hours ago
Returns Analyst
Morristown, NJ
Contract
Onsite
New Grad, Entry Level
0+ years expAlvogen is a pharmaceutical company seeking a Returns Analyst responsible for processing, validating, and reconciling product returns. This role supports internal and external stakeholders by resolving inquiries and contributing to data analysis and continuous improvement initiatives.
Health CareManufacturingMedicalPharmaceutical
Responsibilities
Review, validate, and process customer return requests in alignment with company policies, contractual requirements, and industry regulations
Reconcile return transactions, customer deductions, and supporting documentation across internal systems, distributor data, and third-party sources
Analyze return data to identify discrepancies, trends, and root cause issues, recommending or initiating operational improvements
Maintain accurate records of return authorizations, credit memos, reimbursements, and related documentation
Assess reimbursement accuracy and approve or deny credits based on established criteria and policy compliance
Communicate with internal teams, external partners, and customers (via CRM/Salesforce) to resolve inquiries, disputes, and return related issues
Support month-end close by preparing return related reports and ensuring accurate financial entries
Contribute to policy compliance monitoring and continuous process improvement initiatives
Provide documentation and support for internal and external audits
Engage customers as needed to clarify return activity and strengthen operational alignment
Qualification
Required
Bachelor's degree in Business, Finance, Supply Chain, Accounting, or a related field (or equivalent experience)
Up to 2 years of experience in returns, chargebacks, finance operations, or analytical roles; pharma/distribution exposure is a plus
Strong analytical, problem solving, and multitasking abilities with high attention to detail and accuracy
Proficiency with Excel, Microsoft Office, and ERP systems such as SAP, Oracle, or JD Edwards; experience with analytics or visualization tools is beneficial
Ability to manage multiple priorities, meet deadlines, and operate effectively in a fast-paced environment
Strong written and verbal communication skills
Ability to work independently after training, with a willingness to learn and take direction
Comfortable spending extended periods working at a computer
Company
Alvogen
Alvogen develops, manufactures, and markets pharmaceutical products, including generics and injectables.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$769MKey Investors
Aztiq Pharma Partners
2025-09-23Acquired
2025-03-07Debt Financing· $669M
2021-06-30Private Equity· $100M
Leadership Team
Lisa Graver
Chief Executive Officer
Recent News
2025-11-10
2025-09-27
Morningstar.com
2025-09-26
Company data provided by crunchbase