Hilltop Residential · 1 day ago
Service Manager
Humble, TX, US
Full-time
Onsite
Entry, Mid Level
1+ years expHilltop Residential is a world-class real estate investment company dedicated to providing unparalleled excellence to customers and investors. The Service Manager will oversee service requests and repairs, ensuring timely and correct execution while maintaining excellent community standards and managing a preventative maintenance program.
ConstructionReal EstateReal Estate InvestmentResidential
Responsibilities
Organize, prioritize, and guarantee service requests and repairs are made correctly and in timely manner
Inspect grounds, buildings, and other community features daily to minimize liability concerns and ensure excellent curb appeal at all times
Oversee turnkey operations; ensure vacant units are made rent-ready in a timely manner
Understand and execute service requests using computer software systems daily
Perform turnkey work as required and ensure all make-readies are inspected
Follow the standard operating procedures
Keep basic knowledge of local and state codes for permitting, sign ordinances and pool regulations
Follow and enforce the company's policies and procedures
Communicate effectively with residents, fellow associates, vendors, and supervisors
Work with community director to handle maintenance-related resident problems
Assist community director with documenting counseling sessions with maintenance staff
Maintain a preventative maintenance program to minimize emergency and service repairs
Maintain hazard communications program; teach and promote safe work practices
Assist with recruiting, hiring, and training of quality staff; recommend promotions and terminations when necessary
Work with community director to obtain competitive bids for maintenance-related expenses
Understand and adhere to budget guidelines
Purchase supplies and vendor services using standard purchase order systems and proper bidding procedures under the supervision of community director
Monitor inventory and maintain appropriate levels of parts and supplies
Qualification
Required
1+ years of hands-on general maintenance experience
Strong proficiency with property management software systems
Availability to work a flexible schedule, including weekends
Rotating on-call responsibility for after-hours emergencies
EPA/HVAC license or certification
Valid driver's license and/or access to reliable transportation
Benefits
Competitive Pay
401k with Company Match
Comprehensive Medical, Dental and Vision Plans
Paid Life Insurance
Employee Referral Program
Short and Long Term Disability
Paid Time Off
Employee Rent Discount Program
Company
Hilltop Residential
Hilltop Residential is a real estate investment and management company, that provides service and excellence to residents, employees.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Greg Finch
CEO
David Wylie
Managing Partner
Recent News
2022-04-15
Company data provided by crunchbase