IT Manager jobs in United States
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Exxel Outdoors · 4 hours ago

IT Manager

Exxel Outdoors is seeking a hands-on IT Manager who can lead strategically and tactically. This role involves overseeing IT operations, managing infrastructure, and ensuring high levels of systems availability while partnering with the CFO on technology strategies and project execution.

OutdoorsRetailSporting GoodsSports
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H1B Sponsor Likelynote

Responsibilities

Oversee Helpdesk Support Technician and provide support as required (Provide 2nd and 3rd level IT/Helpdesk support)
Manage and monitor all installed systems and infrastructure
Install, configure, test, and maintain operating systems, application software and system management tools
Deliver the highest levels of systems and infrastructure availability
Maintain security, backup, and redundancy strategies. Responsible for improving and maintaining enterprise quality security protocols of all points of entry to Exxel infrastructure
Responsible for all web administration tasks, web domain management, and maintaining secure web access to systems
Participate in the design of information and operational support systems. Maintain quality service by establishing and enforcing organizational standards
Responsible for procurement purchases and recurring infrastructure costs
On-Call and Off Hour Shifts Expected
Maintain internal shared documentation on infrastructure layout, processes and all pertinent infrastructure information
Working with and as a liaison for the business as the technical lead for establishing relationships, contract negotiation, renewal, and compliance, and working with third party providers for implementation on IT projects
Manage financial aspects for IT, including purchasing, budgeting, and budget review and pursuing cost saving strategies
Maintains and supports all corporate IT assets including physical and virtual assets, domains, physical and cloud infrastructure, telecommunications, and technology needs for Exxel Outdoors
Works cross functionally regarding the strategic IT requirements to meet Business initiatives and KPI's. Lead technological projects relating to any potential merger and acquisitions Exxel Outdoors may procure
Be the onsite technical expert on all internal business intelligence and business consumer facing technologies including EDI, ecommerce, WMS, and vendor and direct to consumer initiatives
Maintain PCI compliance by implementing PCI DSS throughout system infrastructure
Windows and Azure AD management required
Leverages the strengths and unique perspectives of others within the organization and works with all stakeholders to reach a solution
Work effectively as a member of various work groups to bring greater value to the overall organization
Effectively manage multiple concurrent projects successfully
Amazon Cloud experience a plus
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies

Qualification

IT Systems SupportNetwork AdministrationCloud ApplicationsProject ManagementOffice 365 ManagementTelecom ManagementActive DirectorySQL ServerERP SystemsMultitaskingHelpdesk ExperienceProblem-SolvingCommunication SkillsOrganizational SkillsTime Management

Required

BS or BA degree in MIS, Information Technology, Computer Science or equivalent education and experience
A minimum of five years of increasingly responsible IT Systems Support experience required
Strong project management skills and ability to make decisions independently
General knowledge of network and collaboration tool administration
Management of Office 365 tenants
Telecom/data connectivity knowledge and enterprise VOIP system management required
Hardware: Firewalls, switches, access points, servers, workstations/laptops
Software: Windows OS, macOS, vendor specific software
Tech Knowledge: Active Directory, DNS, DHCP, Group Policy Management
Minimum of 10 years of experience in and business application support related role
5+ years' experience of supervising people
Budgeting Experience, RFP, and user documentation experience
3+ years working with Microsoft Business Central environment or similar ERP system
Ability to learn new software platform quickly
Ability to successfully communicate with business partners inside and outside the organization including technical and nontechnical audiences
Possesses excellent problem-solving skills with ability to understand complex business issues and how to solve them through technology
Helpdesk, Network and Database experience
Ability to leverage the strengths and unique perspectives of others within the organization and work with all stakeholders to reach a solution
Strong multitasking, organizational and time management skills. Able to manage multiple projects concurrently and meet project and goal deadlines

Preferred

Previous experience with Electronic Data Interchange, and order fulfillment processes or related software preferred
Previous experience with SQL Server, C# and .NET debugging, network fundamentals, Server OS helpful
Experience in the following systems desired: Microsoft Business Central Versions 14/18/22/current, SQL Server Management Studio, BigCommerce, CommerceHub, NuOrder, Shopify, Microsoft Office Suite, PowerBI, Zultys, Zebra Hardware, Microsoft/Mac OS, Cloud File Sharing, Cisco Hardware, Ubiquiti Unifi Hardware, Fortinet, Mimecast, Hype-V or VMware, Freshservice, AI tools
Certifications including project management, ITIL 4, cybersecurity, cloud, and/or process improvement highly desirable

Company

Exxel Outdoors

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Exxel Outdoors is a sporting goods company providing outdoor recreational gear.

H1B Sponsorship

Exxel Outdoors has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Gigi Healy
Chief Human Resources Officer
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Company data provided by crunchbase