Alternative Wellness Services · 8 hours ago
Senior Case Manager / BHH Program Coordinator
Biddeford,ME,US
Full-time
Hybrid
Senior Level
5+ years expAlternative Wellness Services is looking for a BHH Program Coordinator to lead and mentor a team of Care Coordinators. This role involves providing operational support while maintaining a presence in the field, ensuring high-quality service delivery and fostering a positive team environment.
Health CareMedicalMental HealthWellness
Responsibilities
Actively participate in group supervision, provide individual supervisions and provide daily "in-the-field" guidance to staff. You will have new employees shadow you to learn how to effectively fulfill their job responsibilities
Work collaboratively with Access to manage referrals, conduct BHH intakes and support with caseload management
Utilize dashboards to monitor compliance, coordinate staffing/scheduling, and participate in refining policies to improve workflow
Maintain a partial caseload to model high-quality service delivery for your team
Act as the face of the AWS BHH program at state meetings and community events
Qualification
Required
Minimum of 5 years of hands-on experience in case management or care coordination
Previous management experience is a plus, but we are committed to training the right candidate with strong leadership potential
Must demonstrate unconditional positive regard, expert boundary setting, and the ability to maintain morale in a high-paced environment
Must be able to travel between our Portland office (2 days/week) and Biddeford office (3 days/week), with occasional statewide meetings
MHRT-C certification required (or obtained prior to start)
Minimum of three years of experience in behavioral health, including at least one year in a supervisory, lead, or program coordination role
Demonstrated competence in integrated behavioral health models, care coordination, co-occurring conditions, and client-centered planning
Administrative skills in strong ability to concurrently document efficiently, scheduling, efficient documentation review, onboarding, and interdepartmental collaboration
Proficiency in EHR systems, Microsoft Office Suite, Google Workspace, and virtual communication platforms
Must pass all applicable background checks (criminal, child protective, and sex offender registries) and not appear on any exclusion lists
Valid Maine Driver's License and a good driving record required
Preferred
Bachelor's degree in Social Work, Psychology, Counseling, or related behavioral health field preferred unless you have a significant equivalent between education and experience
Master's degree (MSW, MHC, or related) strongly preferred
Company
Alternative Wellness Services
Alternative Wellness Services is a healthcare center that offers mental health counseling and substance use support services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase