Apolis · 3 weeks ago
Senior Inside Sales Representative
Apolis is a company that provides professional solutions in the foodservice sector. The Inside Sales Account Representative is responsible for supporting the sales team, managing accounts, and ensuring the retention and growth of existing business through various sales activities.
ConsultingEnterprise ApplicationsEnterprise Resource Planning (ERP)Information TechnologyIT InfrastructureIT ManagementMobileSoftwareWeb Hosting
Responsibilities
Maintain accurate account contact information, venue details, and program records in the customer management system with an eye for detail and consistency
Respond to customer inquiries about SKU rationalizations, pricing changes, asset transfers, and ownership changes, ensuring successful resolutions
Handle account requests, including setup and maintenance, equipment service, accounting disputes, product tracking, and delivery claims, driving results through efficient processes
Qualification
Required
2+ years of experience in a role with account management or customer service responsibilities
Preferred
Knowledge or experience in the coffee, beverage, or foodservice industry preferred
Inside Phone Sales experience a plus