AI Contact Center Product Owner jobs in United States
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Millennium Group · 1 week ago

AI Contact Center Product Owner

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
date3+ years exp

Millennium Group is a company seeking an AI Contact Center Product Owner to act as a liaison between business and IT. The role involves deploying AI-enabled contact center capabilities and representing the voice of the contact center and stakeholders.

Digital MarketingHuman ResourcesInformation TechnologyRisk ManagementSoftwareStaffing Agency

Responsibilities

Liaison between business and IT
Act as the voice of the contact center and stakeholders
Deployment of AI enabled contact center capabilities

Qualification

Agile Product OwnerAI/chatbots implementationCall Center projectsAPI integrationData analysisInsurance experienceProduct Owner certificationsFigmaCommunication

Required

3+ years of Agile Product Owner experience
Experience with AI/chatbots implementation/integration projects
Experience with Call Center projects
API integration experience
Data analysis skills
Strong communication skills

Preferred

Insurance experience
Product Owner certifications
Figma

Company

Millennium Group

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Millennium Group specializes in staffing, consulting, software development, risk management, analytics, and digital marketing services.
dateFounded in 2001
location
Austin, Texas, USA
people-size501-1000 employees
web-link
https://www.millenniumgroup.com

Funding

Current Stage
Late Stage

Leadership Team

F
Frances Rios
HR Operation Manager
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