Amrit Ocean Resort & Residences · 3 weeks ago
Business Travel Sales Manager
US-MA-Boston
Full-time
Onsite
Mid, Senior Level
4+ years expAmrit Ocean Resort & Residences is a prominent player in the hospitality industry, and they are seeking a Business Travel Sales Manager to manage accounts and achieve guest satisfaction. The role involves soliciting past and new business to meet revenue goals, maintaining relationships with clients, and implementing sales strategies.
HospitalityReal EstateVacation Rental
Responsibilities
Meet or exceed sales solicitation call goals as assigned by the Director of Sales
Invite clients to the hotel for entertainment, lunches, tours and site inspections
Monitor production of all top accounts and evaluate trends within your market
Assist in implementing special client promotions, events and sales blitzes
Assist in the preparation of required reports in a timely manner
Maintain and participate in an active sales solicitation program
Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations
Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team
Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)
Use property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts
Meet and greet onsite contacts
Develop networking opportunities through active participation in community and professional associations, activities and events
Qualification
Required
At least 4 years of progressive Business or Leisure Travel hotel sales experience; or a 4 year college degree and at least 2 years of related experience; or a 2 year college degree and 4 or more years of related experience
Experience in luxury hotel direct sales required
Must be proficient with Microsoft office applications
Must have a valid driver's license in the applicable state
Meet or exceed sales solicitation call goals as assigned by the Director of Sales
Invite clients to the hotel for entertainment, lunches, tours and site inspections
Monitor production of all top accounts and evaluate trends within your market
Assist in implementing special client promotions, events and sales blitzes
Assist in the preparation of required reports in a timely manner
Maintain and participate in an active sales solicitation program
Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations
Develop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team
Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)
Use property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts
Meet and greet onsite contacts
Develop networking opportunities through active participation in community and professional associations, activities and events
Long hours sometimes required
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Manage all accounts from all Business and Leisure Travel feeder markets in Delphi FDC
Plan site inspections, client entertaining and sales trips as required
Create and implement quarterly sales action plan
Meet and exceed bi-annual sales goals
Solicit potential clients for future business on an on-going basis
Attend hotel and industry related functions, road shows and tradeshows
Entertain potential and existing clientele to develop and maintain relationships
Participation in annual marketing plan process
Attend all hotel required meetings and trainings
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
Must be able to maintain confidentiality of information
Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
Must be able to multitask and prioritize departmental functions to meet deadlines
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Perform other duties as requested by management
Preferred
Delphi FDC and Opera property management systems experience preferred
Company
Amrit Ocean Resort & Residences
Amrit Ocean Resort is an oceanfront resort that offers accommodations, rooms, suites, and condominiums.
201-500 employees
Funding
Current Stage
Growth StageRecent News
Canada NewsWire
2024-11-21
Company data provided by crunchbase