Quorum Health · 1 day ago
Revenue Cycle Associate - Self Pay Collections - Remote
United States
Full-time
Remote
Entry Level
1+ years expQuorum Health is seeking a Revenue Cycle Associate specializing in Self Pay Collections. This role serves as the primary point of contact for patients and insurance companies, ensuring timely and accurate handling of revenue cycle activities to support the organization’s financial health.
Health CareHospital
Responsibilities
Respond to inbound calls, emails, and messages regarding patient accounts, billing statements, and insurance claims. As well as placing outbound calls to patients for collections
Review and update patient account information, including insurance coverage and demographic details
Coordinate with billing, coding, and collections teams to ensure accurate and timely claim submission
Educate patients on billing processes, payment options, and financial assistance programs
Document all interactions in the patient account system in compliance with HIPAA and company policies
Research and Process Patient Refunds
Possesses the ability to work within a remote call center environment free from distractions and background noise
Recognizes and consistently exhibits exceptional customer service as a critical factor in all duties performed
Qualification
Required
Strong knowledge of insurance processing of Hospital Claims
Strong communication, organizational, and professional skills
Ability to communicate and articulate effectively
Ability to deescalate difficult calls
Critical thinking and problem-solving skills
High school graduate or equivalent
Minimum of one year working with insurances in the Medical Field
Preferred
3-5 years experience working with insurances in the Medical Field
Benefits
Competitive salary and benefits package.
Opportunities for professional development and advancement.
Supportive work environment with a collaborative team.
Comprehensive healthcare coverage.
Retirement savings plan.
Paid time off and flexible scheduling options.
Student loan repayment program.
Company
Quorum Health
Quorum Health is an operator of general acute care hospitals and outpatient services in the United States.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2016-04-22IPO
Leadership Team
Chris Harrison, CPA
Chief Executive Officer
John Ballard, Ph.D., FACHE
Chief Executive Officer - Forrest City Medical Center (118 beds)
Recent News
Arkansas Business — Business News, Real Estate, Law, Construction
2025-10-14
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2025-07-08
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