Grafana Labs · 1 day ago
Solutions Engineer | Atlanta | Remote
United States
Full-time
Remote
Senior Level
$204K/yr - $239K/yr
5+ years expGrafana Labs is a remote-first, open-source powerhouse known for its visualization tool used globally. The Solutions Engineer will engage with customers to ensure their success, deliver product presentations, and collaborate with the Sales team to drive growth and product feedback.
AnalyticsCloud Data ServicesData VisualizationOpen SourceSoftware
Responsibilities
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
Qualification
Required
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
Strong judgment, collaboration, and leadership skills
First class written and oral communication skills
Ability to articulate the value proposition and technical advantages of products
Technical mindset and a desire to grow technically
Self-motivated, initiative, and creative
Preferred
Ideally located in Atlanta, GA
Recent grad of a coding bootcamp or previous post-sales or engineering experience
Benefits
Restricted Stock Units (RSUs)
100% Remote, Global Culture
30 days per annum annual leave policy
3 days of your annual leave entitlement are reserved for Grafana Shutdown Days
Company
Grafana Labs
Grafana Labs is an open-source software platform built to support monitoring, visualization, and metric analytics.
1001-5000 employees
H1B Sponsorship
Grafana Labs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$805.23MKey Investors
Lightspeed Venture PartnersGIC
2024-08-21Series D· $270M
2024-08-21Secondary Market
2022-04-06Series D· $240M
Leadership Team
Raj Dutt
co-founder/ceo
Anthony Woods
Co-Founder
Recent News
DevOps.com
2026-01-16
lsvp.com
2025-11-28
Company data provided by crunchbase