Team Vision Marketing · 22 hours ago
Patient Care Coordinator
Bronx, NY
Full-time
Onsite
Entry Level
$20.36/hr - $26.37/hr
2+ years expTeamVision is committed to providing superior patient care in the community, seeking a Patient Care Coordinator to enhance patient experiences. The role involves coordinating daily administration within the practice, ensuring seamless communication between doctors and patients, and maintaining operational excellence.
AdvertisingInformation TechnologyMarketing
Responsibilities
Greets patients without delay
Promptly answers the telephone in a friendly and courteous manner
Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone
Keeps patient appointments on schedule by notifying doctor/provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays
Facilitates reminder calls to patients for appointment confirmation and order pickup notification
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies
Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA
Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage
Ensures all office systems are maintained
Maintains a safe working environment for all team members and patients
Maintains operations by following policies and procedures, reporting needed changes
Contributes to team effort by accomplishing related tasks as needed
Works weekends and evenings in support of the business needs (varies by location)
Adheres to attendance and daily time keeping requirements
Adheres to all company policies and procedures
Consistently maintains proper dress code
Performs other administrative responsibilities as assinged by Practice Manager or as business needs
Qualification
Required
High School graduate or equivalent
2+ years of office experience in a healthcare setting
Strong customer service skills (internal and external)
Strong communicator and listener
Problem solving ability
Organization skills
Preferred
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Basic knowledge of services, products, vision insurance plans/coverage and office operations
Strong interpersonal skills
Benefits
Health care
Retirement savings
Paid time off/vacation
Various employee discounts
Company
Team Vision Marketing
Team Vision is a full-service integrated advertising and marketing agency located in Honolulu, Hawaii.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Craig Carapelho
President & CEO
Recent News
2025-06-01
Company data provided by crunchbase