Southern Outdoor Restoration · 13 hours ago
Regional Director
Raleigh, NC
Full-time
Onsite
Director/Executive
$160K/yr - $175K/yrSouthern Outdoor Restoration is a company focused on sustainable revenue growth and market development in the property service industry. They are seeking a Regional Director to lead the Raleigh sales and operations teams, ensuring effective sales execution, operational efficiency, and accountability for regional profit and loss.
CleanTechLeasingReal EstateRental
No H1B
U.S. Citizen Only
Responsibilities
Run routine and efficient Sales Team meetings & process refinement/rollout meetings
Convey culture within our team, and invest in other teams throughout the company
Weekly/monthly reporting. Provide consistent direction via updates on where the team stands in relation to goals
Support with high level issue resolution on projects
Hire, train, and develop sales direct reports; onboard and offboard new team members
Set, communicate, and consistently execute the regional sales strategy across all service lines and target verticals
Lead, Coach, and develop the Sales Manager position – and strengthen the Account Management team (focus on prospecting discipline, quote conversion, customer experience, and retention)
Ensure CRM integrity, sales process adherence, and regular performance development (PD) debriefs with Account Managers
Active participation in industry trade associations including but not limited to: CAI-NC, BOMA Raleigh/Durham, Triangle Apartment Assoc., IFMA Greater Triangle
Utilize Account Coordinator support function to drive sales and service goals/responsibilities
Coordinate with Executive Team on budgeting and forecasting
Strategically spend Marketing and Business Development budgets
Partner with Marketing to strategically allocate business development and marketing budgets to maximize ROI and pipeline growth
Collaborate with Raleigh Ops Team to maximize net utilization of Raleigh crew every day, week, month, and year (target of 92%)
Manage the Collections work associated with overdue invoices on jobs sold and serviced by the Raleigh Sales Team
Serve as the senior escalation point for complex customer issues, pricing decisions, and contract negotiations
Provide strategic oversight of Raleigh operations, ensuring alignment between sales demand, staffing levels, and production capacity
Collaborate closely with the Production Manager to ensure crews are fully staffed, trained, and equipped to meet quality, safety, and utilization targets
Ensure operational readiness for all projects, including scope validation, job preparation, scheduling coordination, and equipment availability
Oversee on-boarding and off-boarding for Raleigh Ops Team members
Ultimate responsibility that the PM has tools needed for Direct training and professional development of all Operations Team Members
Responsible for consistent adherence of administrative responsibilities for all members of the Operations Team (i.e. ServiceTrade protocols for LTs, daily time sheet approvals for OMs, Seismic learning lessons with TPMs, etc)
Responsible for Fleet and equipment maintenance: to be completed by combination of Raleigh Ops Team, SOR Logistics Team, third party vendors
Serve as the senior escalation point for high impact operational issue resolution on projects (that cannot be handled directly between Production Manager and the AMs and OMs)
Collaborate with Exec Team to define Operational Capacity Plans and hit milestones to grow the Region
Subcontractor management (daily progress comments, job documentation, COGS inputs, sub agreements, sub payout authorizations)
Worked in complete collaboration with shared service teams: Finance/Accounting, HR, Technology, Logistics (Fleet/Facility/Equipment)
Own regional P&L performance, including revenue, gross margin, labor efficiency, COGS, overhead, and overall contribution
Develop, manage, and forecast annual budgets in partnership with the Executive Team
Balance sales growth objectives with operational efficiency to maximize crew utilization, margin performance, and cash flow
Drive disciplined financial management, including billing accuracy, collections, and expense control
Use KPIs, dashboards, and financial reporting to inform decision-making and continuously improve regional performance
Qualification
Required
Superior leadership and diplomacy skills and experience
Sales Oriented Leader
Revenue oversight experience
P&L oversight experience
Superior soft skills and knowledge of how to mentor and motivate team members
Highly motivated and self-driven
High level of competence with software tools and technology
Excellent verbal and written communication skills
Engaged and committed to their career
Proactively communicates relevant information and very responsive
Possesses a 'can-do' attitude
Willingness to learn and be coached
Administrative skills and knowledge of software applications used by the Company
Excellent analytical, decision-making, and problem-solving skills
Authorization to drive SOR vehicles
Preferred
Experience and knowledge of property service companies
Involvement in service/property industry trade associations
Experience in interviewing, hiring, and integrating new team members into the company culture, aligned with its core values
Benefits
Take-home vehicle and/or Vehicle Allowance
Subsidized individual medical insurance/ Family medical insurance
Available individual supplemental insurances/Family supplement insurances.
401(k) with matching
Paid Time Off (PTO)
Paid Holidays
Company
Southern Outdoor Restoration
Southern Outdoor Restoration offers exterior cleaning services and project management services.
Founded in 2012
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tyler Graybeal
CEO/President
Company data provided by crunchbase