Atlantic Health Strategies™ · 1 day ago
HR Operations Coordinator, Managed Services
United States
Full-time
Remote
Mid Level
3+ years expAtlantic Health Strategies is a managed services organization providing human resources, compliance, and operational support to healthcare and behavioral health providers nationwide. The HR Operations Coordinator, Managed Services serves as the central coordination point for HR service delivery across assigned client accounts, responsible for triaging client HR inquiries and ensuring documentation integrity.
Hospital & Health Care
Responsibilities
Serve as the primary coordination point for incoming HR-related client inquiries within a managed services model
Assess, prioritize, and route HR requests based on functional expertise, urgency, and compliance considerations
Support and oversee the HR Generalist by coordinating day-to-day task assignments, reviewing deliverables, and ensuring consistency in employee relations documentation, corrective action processes, performance management administration, and HR recordkeeping
Support and oversee the HR Recruiter by coordinating hiring requests, job posting timelines, onboarding workflows, and recruitment deliverables in alignment with client needs and internal standards
Track progress of assigned HR tasks across the HR team and follow up to ensure timely, accurate, and compliant completion
Provide hands-on HR operational support to healthcare and behavioral health clients under the direction of the Chief Human Resources Officer
Conduct preliminary fact-finding related to workplace concerns and investigations, coordinating information gathering and escalating findings to the CHRO for guidance and determination
Escalate employee relations issues, investigations, compliance concerns, termination recommendations, or other high-risk matters to the CHRO as appropriate
Ensure HR guidance and actions align with federal employment laws including FLSA, FMLA, ADA, EEOC guidelines, HIPAA, and 42 CFR Part 2 where applicable
Maintain organized records of client requests, actions taken, and escalations to support accountability, continuity, and audit readiness
Partner closely with the CHRO to support consistent HR service delivery, risk mitigation, and continuous improvement across client organizations
Qualification
Required
Ability to work full-time in a remote capacity within the United States
Minimum of three years of progressive HR experience, including exposure to employee relations and HR operations
Experience supporting healthcare organizations required
Working knowledge of federal employment laws including FLSA, FMLA, ADA, EEOC guidelines, and confidentiality requirements
Demonstrated ability to coordinate multiple priorities and stakeholders within a structured service delivery environment
Strong organizational and follow-through skills with attention to documentation accuracy and deadlines
High level of professionalism, discretion, and emotional intelligence when supporting leaders and staff in high-stress care environments
Proficiency with HRIS systems, documentation management, and remote collaboration tools
Ability to maintain strict confidentiality and compliance with HIPAA and 42 CFR Part 2 where applicable
Strong written, verbal, and interpersonal communication skills
Ability to collaborate effectively with HR leadership, internal HR team members, and client stakeholders
Preferred
Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or a related field
Behavioral health or substance use disorder treatment exposure
HR experience in healthcare, managed services, or multi-site support experience
Benefits
Paid time off and paid holidays.
Fully remote work arrangement.
Supportive leadership structure with clear expectations, escalation pathways, and role boundaries.
Company
Atlantic Health Strategies™
You didn’t enter the Behavioral Health space to drown in paperwork, stress over Joint Commission audits, or troubleshoot IT tickets.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Leah Kendall
Chief Compliance Officer
Company data provided by crunchbase