Veeam Software · 12 hours ago
Director, Professional Services Management
United States
Full-time
Remote
Director/Executive
$258K/yr - $479K/yr
8+ years expVeeam is the #1 global market leader in data resilience, providing solutions for data backup, recovery, security, and intelligence. The Director of Professional Services is responsible for managing the delivery of professional services to customers, leading teams to ensure effective onboarding and implementations, and optimizing operational strategies to enhance customer value and retention.
Cloud InfrastructureData CenterData ManagementEnterprise SoftwareSoftwareVirtualization
Responsibilities
Drive standardized delivery frameworks for global consistency and scalability
Innovate with tools, automation, and AI to optimize service delivery and performance
Align practices with business goals to drive revenue, profitability, and customer satisfaction
Build long-term client relationships by aligning services with their needs
Develop strategic partnerships for integrated service delivery
Enhance client satisfaction through feedback and proactive improvements
Manage Professional Services P&L for timely, high-quality delivery and cost efficiency
Optimize resource planning, project management, and performance tracking tools
Collaborate with Sales and Pre-Sales to support sales and identify growth opportunities
Lead hiring to build high-performing Professional Services teams
Develop enablement programs for consistent and effective team delivery
Foster a culture of accountability, innovation, and continuous improvement
Qualification
Required
8+ years of experience in professional services roles within software companies, particularly SaaS, with 3+ years in a leadership position
Strong understanding of enterprise software architectures, including cloud technologies and modern application development
Proven ability to lead and thrive in a fast-paced, dynamic, and growth-oriented environment
Demonstrated success in managing revenue targets and driving services sales efforts
Strong leadership skills, with a history of developing and guiding high-performing teams
Excellent communication skills, with the ability to manage customer relationships and expectations effectively
Bachelor's degree in computer science, Engineering, Business, or a related field
Willingness to travel as required (at least 40% for customer engagements and business needs)
Preferred
MBA preferred
Benefits
Unlimited PTO
Medical, dental, and vision benefits that start on day one
Flexible spending accounts
Life insurance and short-term and long-term disability coverage
Family planning support benefits, along with 100% paid maternity and parental leave
401k match
Veeam Care Days – additional 24 hours for your volunteering activities
Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program.
Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
401(k) retirement plan with company matching contributions
Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
AirVet: 24/7 virtual veterinary care at no cost
Legal services, identity protection, and supplemental health insurance options
Tax-advantaged spending accounts for healthcare, dependent care, and commuting
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
Company
Veeam Software
Veeam provides data resilience and data management solutions for cloud, virtual, and physical environments.
5001-10000 employees
H1B Sponsorship
Veeam Software has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (2)
Funding
Current Stage
Late StageTotal Funding
$2.51BKey Investors
MicrosoftTPGInsight Partners
2025-02-25Corporate Round· $10M
2024-12-04Secondary Market· $2B
2020-01-09Acquired
Leadership Team
Anand Eswaran
President and CEO
William H. Largent
Chief Executive Officer
Recent News
2026-01-17
2026-01-06
Company data provided by crunchbase