Scripps Health · 15 hours ago
Scheduling Specialist - Vascular Surgery
Scripps Health is a leading healthcare organization that supports multiple hospital campuses and outpatient centers. They are seeking a Scheduling Specialist for their Vascular Surgery program who will be responsible for patient interactions, scheduling complex procedures, and ensuring accurate registration and billing processes.
AssociationFitnessHealth CareHospitalMedicalNon Profit
Responsibilities
Responsible for interacting with patients, payers and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions
Responds to customer billing and payment inquires as needed
Mentors and trains staff on departmental procedures
Responsible for accurately scheduling and re-scheduling complex patient procedures and appointments
Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors
Accurately documents patient to provider communication, assessing urgency and escalating as appropriate
May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed
Regularly displays a proactive approach to customer service by listening to the patient, taking ownership of solutions and is able to accurately identify the need to involve leadership in order to resolve concerns
Qualification
Required
Must possess excellent mathematical skills and ability to handle monies
Excellent communication and customer service skills
Strong organizational and analytical skills; innovative with ability to identify and solve problems
Able to adapt, prioritize and meet deadlines
Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required
Preferred
2 year experience customer service or healthcare/medical office environment
Company
Scripps Health
Scripps Health is a nonprofit health care system based in San Diego, California.
H1B Sponsorship
Scripps Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (7)
2022 (1)
2021 (2)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$0.44MKey Investors
National Institutes of HealthHearst Foundations
2024-12-05Grant· $0.32M
2022-01-19Grant· $0.12M
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