Allen Marine Tours · 1 day ago
Administrative Coordinator
Allen Marine Tours is a company that provides unique visitor experiences in Alaska. The Administrative Coordinator will manage various projects while offering administrative support to port managers, including handling inquiries, processing ticket sales, and maintaining office organization.
HospitalityMarine TechnologyMarine Transportation
Responsibilities
Coordinate independent visitor tour sales including:
Answer the office toll-free information line with proper telephone etiquette; must sound professional, credible, pleasant, and sincere
Process advance ticket sales and create periodic sales reports for submission to A/R
Distribute passenger manifests for boat crews
Coordinate ticket sales for local vendor contacts
Dispatch and/or drive guest shuttles
Answer all email inquiries professionally and with accurate grammar
Track A/P receipts, and petty cash fund
Provide Clover (POS) training/support for the company retail program
Process pre-employment paperwork for new employees; print/distribute training manuals and supplemental documents
Receive uniforms, organize inventory, and issue to new employees
Manage crew travel benefit to issue per diem payments
Manage employee comp benefit program for company tours and other local excursions
Ensure office equipment is in working order; troubleshoot equipment problems & schedule service calls for equipment, as needed. Maintain office supplies for the division
Process daily mail needs
Maintain confidential and sensitive files
Follow the current office filing system and maintain a clean, organized office
Maintain a positive work environment for employees
Periodically running various errands
Maintain a positive work environment for employees
Special projects may be assigned as required by the business
Qualification
Required
Previous office or customer service experience
Must be able to demonstrate accurate and efficient computer skills in Microsoft Word, Excel, Outlook, and QuickBooks
Must be able to handle extremely confidential & sensitive information
Must be available to work the entire season without interruption and be available to attend the 40-hour pre-season training program
Must be able to be present at the assigned work area for the duration of your shift
Valid US driver's license and a clean driving record
Must pass a security background check and DOT drug test
Preferred
Previous experience in the visitor industry and/or a related industry preferred
2 years of US Driving experience with a clean driving record
High School Diploma or equivalent
Company
Allen Marine Tours
Allen Marine Tours is a family-owned company based in Sitka that has been conducting day-cruises for Alaska’s visitors since 1970.
Funding
Current Stage
Growth StageRecent News
Agility PR Solutions
2023-07-12
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