Chase · 7 hours ago
Digital Analytics Lead-Vice President
4 Chase Metrotech Ctr, Brooklyn, NY, 11245, US
Full-time
Onsite
Mid, Senior Level
$133K/yr - $205K/yr
7+ years expChase is one of the oldest financial institutions, offering innovative financial solutions to a wide range of clients. The Digital Analytics Lead will be responsible for turning data into high-impact actions that enhance the employee journey, partnering with senior product managers and UX designers to drive product roadmaps and decisions.
BankingFinancial Services
No H1B
Responsibilities
Conduct analytics using digital platforms (Adobe Experience Platform and Customer Journey Analytics) to identify key trends and actionable opportunities
Configure and analyze data views, create calculated metrics, and troubleshoot data quality within Adobe CJA
Ensure data integrity and reliability across platforms, including troubleshooting data ingestion issues and validating data
Integrate data-driven insights into web and mobile product development to optimize user experience and product performance
Develop and communicate comprehensive product success metrics, enabling leaders to track progress and make informed decisions
Translate complex analyses into actionable recommendations for senior stakeholders through compelling presentations and insights
Establish and promote best practices in analytics, stakeholder management, program management, agile delivery, and governance
Build strong relationships and operate as a trusted business partner across cross-functional teams, including collaboration with AEP administrators
Identify and resolve product friction points, flagging opportunities for improvement and innovation
Qualification
Required
Bachelor's degree in Business Analytics, Marketing, or a related discipline and 7 years of progressive experience in digital analytics within a product-focused environment
Experience configuring and analyzing data views, dimensions, and metrics in Adobe CJA, including creating calculated metrics and filters from multiple sources
Experience conducting digital analytics using Adobe Experience Platform (AEP) and Customer Journey Analytics (CJA) to generate actionable business insights
Solid understanding of Adobe Experience Platform (AEP) and Customer Journey Analytics (CJA) architecture, data ingestion, and identity resolution
Strong understanding of web and mobile product development best practices
Demonstrated expertise in agile methodologies and product lifecycle management tools
Strong project management skills, with the ability to handle multiple priorities and manage timelines effectively
Critical analysis skills to identify anomalies and derive business insights from complex datasets
Ability to define, deliver, and communicate product success metrics and performance narratives to executive audiences
Exceptional communication, stakeholder management, and executive presentation skills
Preferred
Advanced proficiency in Adobe Experience Platform (AEP), including expertise in data ingestion, schema design, identity resolution, and managing complex data flows for robust analytics and business intelligence
Experience leveraging Adobe Customer Journey Analytics (CJA) to enrich analyses by integrating and harmonizing external data sources for deeper business insights
Experience with enterprise product platforms and workflows, such as Oracle HCM or comparable systems
Advanced degree (Master's) in a quantitative or technical field
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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