Carrier · 2 hours ago
Associate Director, Client Management
Charlotte, NC
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
$179K/yr - $250K/yr
7+ years expCarrier is a global leader in intelligent climate and energy solutions, seeking a dynamic leader for their Data Center & Mega Project leadership team. This role involves leading cross-functional teams to deliver complex solutions to Data Center and Industrial customers, ensuring a seamless customer experience and driving organizational growth through effective project execution.
EnergyHeating Ventilation and Air Conditioning (HVAC)
Responsibilities
Lead dedicated Client leadership team to ensure proper planning and execution of complete line of business by identifying risks and issues, and implementing effective mitigation strategies
Collaborate with business and functional executive leadership and stakeholders to define project goals, objectives, and success criteria
Provide strategic guidance and support to cross-functional data center teams, fostering a culture of accountability, transparency, and continuous improvement
Oversee the execution of multiple projects, ensuring on time delivery, within scope, and within budget
Host program performance reviews with internal and external stakeholders to ensure successful execution of long-term agreements and achievement of financial targets
Drive change management initiatives to support organizational transformation and growth
Drive continuous improvement initiatives to enhance processes, workflows, and overall business performance
Partner with sales in developing strong, lasting customer relationships and identify new opportunities and partnerships to expand share of wallet with existing customers
Build and maintain strong relationships with key stakeholders, including customers, vendors, and industry partners
Qualification
Required
Bachelor's degree
7+ years' experience in direct or indirect leadership roles in operations, sales, aftermarket, strategy, or general management
Ability to travel up to 40%
Preferred
Master's degree or other advanced degree
Demonstrated technical aptitude and/or learning agility
Passion for serving customers. Ability to listen to customer needs and quickly act to solve their problems, provide quality solutions, and go above and beyond to exceed their expectations
Strong ability to lead and develop diverse, cross-functional project teams to achieve high levels of performance in a dynamic, changing environment
Proven ability to lead large programs, executing with speed and exhibiting a bias for action
Proven ability to manage teams without formal authority through influence and relationships
Ability to communicate effectively in written and verbal format across a wide audience
Ability to quickly identify new and innovative ways to work faster and simpler
Ability to think outside the box, innovate, take risks, and implement progressive, sustainable solutions
Benefits
Health Care benefits: Medical, Dental, Vision; wellness incentives
Retirement benefits
Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
Tuition Assistance
Company
Carrier
Carrier is the provider of intelligent climate and energy solutions.
10001+ employees
H1B Sponsorship
Carrier has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (9)
2023 (5)
2022 (6)
2021 (7)
2020 (9)
Funding
Current Stage
Late StageLeadership Team
David Gitlin
Chairman & Chief Executive Officer
Gary Boucher
Chief of Staff to the Chairman & CEO
Recent News
Morningstar.com
2025-12-16
2025-11-20
Company data provided by crunchbase