TalentScale Partners · 6 hours ago
Project Management Office (PMO) Manager
Portsmouth, NH
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expTalentScale Partners is a boutique executive search and recruiting firm, working with a fast growing SaaS ecommerce client to hire a Project Management Office (PMO) Manager. The PMO Manager will lead delivery operations across the client's Professional Services organization, ensuring structured and predictable workflows while managing a team of Project Managers.
Management Consulting
Responsibilities
Lead the Project Management Office for Professional Services
Directly manage and coach a small team of Project Managers
Own project intake discipline and start-date governance
Monitor capacity, utilization, and delivery risk across a large project portfolio
Translate delivery data into clear insights and recommendations for senior leadership
Partner closely with Finance and Services leadership on forecasting and execution
Play a key role in defining requirements for a future Professional Services Automation platform
Qualification
Required
8+ years of experience in Professional Services delivery, delivery operations, or PMO leadership, ideally in a SaaS, web development, or creative agency environment
3+ years of direct people leadership, managing Project Managers or delivery leads and holding them accountable for execution quality and outcomes
Hands-on experience owning or operating within a PMO, with responsibility for delivery governance, standards, and consistency across multiple projects
Demonstrated success managing delivery capacity, utilization risk, and portfolio-level execution
Comfort operating in a waterfall or deadline-driven delivery model, rather than pure Agile product development environments
Practical understanding of services economics, including forecasting, utilization, and how delivery decisions impact margin and revenue
Experience producing and interpreting executive-level delivery and revenue reporting, with the ability to translate data into recommendations and decisions
Hands-on experience with PSA tools or complex project management platforms, and a mindset focused on workflow design and adoption
Strong cross-functional collaboration skills, especially partnering with Finance, Sales, and Services leadership
A working knowledge of PMI-based project management frameworks and governance standards
A leadership style that is structured, hands-on when needed, empathetic, and effective at bringing repeatability and calm to fast-moving delivery teams
PMP or similar program management certification is strongly preferred
Preferred
Strong preference for New Hampshire, Maine, Massachusetts location for frequent in-person collaboration
SaaS or subscription-based Professional Services experience, ideally within a creative or web development agency model
Prior involvement in PSA selection, implementation, or migration initiatives
Familiarity with EOS or similar operating frameworks used in scaling services organizations
Benefits
Health, dental, vision, and 401(k) plans.
Unlimited Flexible Time Off (FTO).
Company
TalentScale Partners
TalentScale Partners is a boutique executive search and recruiting firm purpose-built for high-growth organizations, venture-backed startups, and PE portfolio companies.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase