Concord Hospitality Enterprises · 1 day ago
Front Desk Clerk - Woodspring Suites, Charlotte Meadow Oak
Concord Hospitality Enterprises is seeking a Front Desk Clerk to join their team at Woodspring Suites. The role involves providing exceptional hospitality and ensuring a welcoming experience for guests during check-in and departure, while also assisting with various guest services and property management tasks.
HospitalityTourism
Responsibilities
Ensure an excellent first impression for all guests and potential guests
Offer assistance to guests and provide concierge service regarding hotel and the community
Ensure guests’ check-in and departure experience is warm and welcoming
Work with the team to coordinate and provide services in housekeeping, maintenance, sales and operations
Assist in processing laundry
Responsible to utilize and follow all Safety and Security procedures
Responsible for secure cash handling and processing procedures
Manage confidential information for the company and guests
Responsible for proper administration for key control
Routinely conduct property/security walks
Qualification
Required
Passion to serve others
Keen sense of being proactive, responsive and caring
Winning personality and high sense of responsibility
Knowledge of Microsoft Office products
Knowledge of hospitality guest management systems
Excellent verbal and written communications skills
Good organizational skills, detail-oriented
Comfortable working in an environment that requires multitasking
Focused on providing exceptional customer service
Able to problem solve and resolve issues effectively and efficiently
Benefits
Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental
401K Retirement Program with company contribution – FREE MONEY!
Complimentary Hotel Room Night Program – Receive 7 free nights a year
Group Life Insurance equal to your annual salary
Voluntary Short and Long Term Disability Programs
Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon
Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition price
Company
Concord Hospitality Enterprises
Concord Hospitality Enterprises specializes in the fields of hotel development, third party acquisitions, and hotel revenue management.
Funding
Current Stage
Late StageTotal Funding
$16.73MKey Investors
CIM Group
2026-01-12Debt Financing
2025-10-28Undisclosed· $9.11M
2018-10-01Acquired
Recent News
2025-10-01
2025-09-17
Company data provided by crunchbase