MEMBER SERVICE REPRESENTATIVE LEAD jobs in United States
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7 17 Credit Union · 6 hours ago

MEMBER SERVICE REPRESENTATIVE LEAD

positionAkron, OH 44311
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date1+ years exp

7 17 Credit Union is seeking a Member Service Representative Lead to support daily branch operations while delivering exceptional member service. The role involves managing cash levels, building member relationships, and promoting Credit Union products and services.

BankingCreditFinancial ServicesLending

Responsibilities

Maintain assigned referral and sales goals
Provide accurate, professional, and friendly service to members
Process a variety of member transactions (deposits, loan payments, transfers, account maintenance, ATM services, IRA and business transactions)
Mentor and assist with training new Member Service Representatives
Support branch staff with cash exchanges and daily balancing
Order, receive, verify, and audit cash shipments under dual control
Maintain cash vaults, recyclers, ATMs, PTMs, and Instant Issue card inventory
Prepare and reconcile required cash and Liquid Fund reports
Follow all security, compliance, and confidentiality requirements
Assist with branch opening and operational needs as assigned

Qualification

Cash handling experienceExcel proficiencyBasic computer proficiencyAttention to detailCommunication skills

Required

High school diploma or equivalent
Minimum 1 year of financial institution or cash-handling experience
Strong attention to detail and accuracy with cash
Proficiency with calculators and basic computer systems
Successful completion of an Excel assessment
Professional demeanor with strong communication skills
Must be bondable and able to travel locally
Ability to stand, walk, bend, and use hands frequently
Ability to lift up to 50 pounds
Moderate noise level; may work around mechanical equipment and outside conditions

Company

7 17 Credit Union

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7 17 Credit Union is a progressive financial institution offering credit union membership, provides banking services to 86,000 Members.
dateFounded in 1957
location
Warren, New Jersey, USA
people-size201-500 employees
web-link
https://www.717cu.com/

Funding

Current Stage
Growth Stage

Leadership Team

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John Demmler
President / CEO
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Shelly Pawcio, CPA
Chief Financial Officer
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Recent News

Business Journal Daily | The Youngstown Publishing Company
717’s Blues, Brews & BBQ Invites Corporate, Community Partners
2025-09-19
Business Journal Daily
DailyBUZZ Archives - Page 109 of 111
2024-06-04
Business Journal Daily | The Youngstown Publishing Company
Head of 717 Credit Union to Retire; New President, CEO Named
2023-09-27
Company data provided by crunchbase